Mercy Job - 40221617 | CareerArc
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Company: Mercy
Location: Rogers, AR
Career Level: Associate
Industries: Healthcare, Pharmaceutical, Biotech




Responsible for all phases of authorization and pre-certification of managed care patients. Provides updates to patients/offices regarding authorization status. Utilizes medical knowledge when responding to payer queries. Performs duties and responsibilities in a manner consistent with our mission, values , and Mercy service standards.


  • Education: High school graduate or equivalent.
  • Experience: At least one year experience in medical clinic setting.
  • Other: Knowledge of CPT, HCPCs and ICD-9 Coding. Knowledge of medical terminology. Thorough understanding of regulations and standards within the insurance industry. Ability to organize work priorities and meet specific objectives under time constraints. Above average computer skills. Highly detail-oriented, with strong oral and written skills.
  • Preferred Licensure: Licensed Practical Nurse


We Offer Great Benefits:

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 48 hours or more per pay period!


Front Desk, Front Office, Clerical, Patient Service, Patient Representative, Administrative, Receptionist, Clinic Receptionist, Customer Service, Admitting, Patient Service Representative, Patient Access Representative, Teller

Mercy has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.

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