Description
Find your calling at Mercy! Assists the physician and office staff with performance of patient care activities consistent with the established standards of nursing practice. The incumbent in this position shall carry out his or her responsibilities and integrate into his or her work ethic the Mercy Philosophy of caring for the sick and suffering, respect for human life and the dignity of each person, applying Christian values to all crucial human issues in the area over which he or she has responsibility. In communicating with patients, families, visitors and co-workers, a caring, friendly, personal and professional
approach is expected. Performs related duties as assigned. All the duties, responsibilities and qualifications documented in this job description are subject to reasonable accommodation. This job description is not to be construed as a detailed statement of duties, responsibilities or requirements. Position Details:
- Medical Assistant - Women's Health Clinic
Mercy Clinic Women's Health - Medical Tower B
Overview
621 S. New Ballas Road, Tower B, Suite 695 , St. Louis, MO
Full-Time | 40 Hours WeeklyMercy Clinic Women's Health at Medical Tower B is seeking a compassionate, detail-oriented Medical Assistant to join our Women's Health team. This position plays an essential role in delivering high-quality patient care while supporting physicians and advanced practice providers in a fast-paced outpatient setting.
The ideal candidate is committed to providing exceptional patient experiences, maintaining clinical excellence, and supporting women throughout all stages of life. As part of Mercy, you will uphold our mission of caring for the sick and suffering with compassion, dignity, respect, and excellence.
Key Responsibilities Clinical DutiesRoom patients and obtain vital signs, medical histories, and current health information
Assist physicians and advanced practice providers with examinations and in-office procedures
Perform EKGs and point-of-care testing as needed
Administer injections and medications according to provider orders and clinic protocols
Complete medication reconciliation and update patient records
Perform phlebotomy as applicable
Prepare, clean, and maintain instruments and clinical equipment
Stock and organize exam rooms to ensure readiness for patient care
Enter diagnostic, laboratory, imaging, and ancillary service orders
Maintain accurate and timely electronic medical record documentation
Communicate patient concerns, test results, and clinical updates to providers
Schedule patient appointments and coordinate follow-up care
Manage patient messages and assist with prescription refill requests
Process referrals and coordinate specialty care appointments
Complete insurance prior authorizations and precertifications
Assist with medical record requests and releases
Support patient flow and clinic efficiency through effective coordination with providers and staff
Provide patient education regarding medications, procedures, preventive care, and treatment plans according to clinic policies
Establish positive relationships with patients through compassionate and professional communication
Promote patient comfort, privacy, and confidentiality
Demonstrate understanding and sensitivity to the diverse needs of the populations served
Follow HIPAA regulations and Mercy confidentiality policies
Maintain compliance with OSHA standards and infection prevention practices
Adhere to PPE, Quality, and Safety policies
Support continuous quality improvement initiatives within the clinic
Assist with Medical Assistant competency reviews when a Lead MA is unavailable
Maintain required certifications and competencies
High School Diploma or GED
Strong interpersonal, communication, and organizational skills
Ability to work collaboratively in a team-based healthcare environment
Commitment to providing exceptional patient care and customer service
Graduate of an accredited Medical Assistant program
Certified Medical Assistant (CMA)
One year of applicable patient care or medical office experience
Experience in Women's Health, OB/GYN, or other specialty clinic settings
Experience with phlebotomy, referrals, prior authorizations, and electronic medical records
New hires must successfully complete Mercy's Medical Assistant Clinic Academy training program.
Medical Assistants advancing through the career ladder must complete required MA competencies.
At Mercy, our coworkers are united by a shared mission to provide compassionate care and exceptional service. You'll work alongside dedicated providers and clinical staff committed to improving the health and well-being of women in our community while enjoying opportunities for professional growth and development.
Join Mercy Women's Health and make a meaningful difference in the lives of patients every day.
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
keyword(s): CMA, MA, Scribe, PCT
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