Medical Assistant - Mercy STL - Co-worker Health Job Listing at Mercy in St. Louis, MO (Job ID JR2584472)

Description

Find your calling at Mercy! Assists the physician and office staff with performance of patient care activities consistent with the established standards of nursing practice. The incumbent in this position shall carry out his or her responsibilities and integrate into his or her work ethic the Mercy Philosophy of caring for the sick and suffering, respect for human life and the dignity of each person, applying Christian values to all crucial human issues in the area over which he or she has responsibility. In communicating with patients, families, visitors and co-workers, a caring, friendly, personal and professional
approach is expected. Performs related duties as assigned. All the duties, responsibilities and qualifications documented in this job description are subject to reasonable accommodation. This job description is not to be construed as a detailed statement of duties, responsibilities or requirements. Position Details: Medical Assistant – Co-Worker Health

Location: Mercy St. Louis Co-Worker Health
Schedule: Full-Time, 40 Hours per Week
Hours: Monday–Friday | No Weekends | No Holidays

Join Mercy's Co-Worker Health Team

Mercy is seeking a compassionate and detail-oriented Medical Assistant to support our Co-Worker Health team in St. Louis. In this role, you will work alongside providers and clinical staff to deliver exceptional care and service to Mercy co-workers. This position offers a predictable weekday schedule with no weekends or holidays, making it an excellent opportunity for individuals seeking work-life balance while making a meaningful impact.

At Mercy, we are committed to delivering care with compassion, respect, professionalism, and excellence while supporting the health and well-being of those who care for others.

Key Responsibilities

• Welcome patients and prepare them for appointments by obtaining vital signs and updating medical histories, including medications.
• Prepare patients for examinations and assist providers during exams and procedures.
• Perform basic diagnostic testing, including urine dipsticks, glucose testing, EKGs, and other approved procedures based on competency.
• Accurately and promptly document patient care within the electronic health record (EHR).
• Reinforce patient education provided by physicians or nursing staff.
• Maintain clean, organized exam rooms and ensure adequate clinical supplies are available.
• Coordinate scheduling of diagnostic testing, specialty referrals, and follow-up appointments.
• Assist with insurance precertification and prior authorization processes.
• Support referral management and coordination of care.
• Perform front-office responsibilities, including answering phones, patient registration, check-in/check-out, document management, and fax processing.
• Participate in quality improvement initiatives, team meetings, and ongoing professional development.
• Follow all infection prevention, patient safety, regulatory, and organizational policies and procedures.
• Conduct competency reviews for other Medical Assistants when needed and appropriate.
• Perform additional duties within the Medical Assistant scope of practice as assigned.

Minimum Qualifications Education

• High school diploma or equivalent required.
• New hires must successfully complete Mercy's MA Clinic Academy training program.
• Medical Assistants progressing to the Certified Advanced Medical Assistant career ladder title must complete all required MA competencies.

Certification

• Current Medical Assistant certification required and must be actively maintained.

Additional Requirements for Hospital Outpatient Departments (HOD)

• Basic Life Support (BLS) certification required.

Preferred Qualifications

• One year of patient care experience in an outpatient, ambulatory, or clinic setting.
• Basic Life Support (BLS) certification for non-HOD clinic settings.
• Experience working with electronic health records and clinical documentation systems.

Knowledge, Skills & Abilities

• Strong communication and interpersonal skills.
• Ability to build positive relationships with patients, providers, and team members.
• Proficiency with EHR systems and clinical documentation.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Knowledge of common outpatient procedures, equipment, and patient care practices.
• Commitment to patient-centered care, quality outcomes, and continued professional development.
• Ability to effectively work with diverse patient populations and varying healthcare needs.

Work Environment

• Outpatient clinical setting with frequent patient interaction.
• Regular use of clinical equipment and technology.
• Exposure to infectious materials and bodily fluids; appropriate personal protective equipment (PPE) is provided.

Physical Requirements

• Ability to stand and walk for extended periods throughout the workday.
• Ability to lift, push, pull, and move up to 50 pounds on a regular basis.
• Ability to bend, kneel, squat, twist, reach, and perform other physical activities required to support patient care.

Why Mercy?

Mercy offers a supportive team environment, opportunities for professional growth, and the chance to contribute to the health and well-being of the caregivers who serve our communities every day.

Apply today and become part of a team dedicated to caring for those who care for others.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

 Apply on company website