Description
Find your calling at Mercy! Overview
Under general supervision, answer all incoming calls; connect all incoming and outgoing calls; page physicians; obtain long distance information and place calls for physicians, personnel and families; provide patient information. Receive class registration & physician referral calls. May serve as Dispatcher for Safety and Security, Maintenance Departments, and other offsite locations. Position Details:
Communication Service Operator
Mercy Hospital Washington
901 E 5th Street
Washington, MO 63090
Schedule: Full Time, 40 hours/week
Shift: Primarily Day shift include weekends. Occasionally will be Night Shift as needed.
Why You'll Love Working Here
Exceptional Benefits Starting Day One:
Comprehensive Health Coverage – Medical, dental, and vision through United Healthcare
Generous PTO – Up to 34 days annually, including holidays, vacation, personal time, and short-term illness
Paid Parental Leave – Supporting you and your growing family
401(k) with Employer Match – Invest in your future with confidence
Tuition Reimbursement – Up to $2,000/year for continuing education
Dependent Care FSA Contribution – $100/month for eligible participants
Paid Volunteer Time – Give back to your community while on the clock
Free Parking – Convenience that saves you time and money
Career Growth Opportunities – Advance your skills and grow within Mercy
Education: High school diploma or equivalent.
Experience: Telephone or customer service experience beneficial.
Certifications: None.
Other: o Basic computer and keyboarding skills
o Must be able to navigate multiple computer software systems simultaneously
o Ability to communicate clearly in English both orally and written
o Knowledge of Microsoft Office
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
keyword(s): switchboard, receptionist, customer service, call center
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