Description
Find your calling at Mercy! Position Details:
Clinical Liaison - Swing Bed
Mercy Hospital Logan County - Guthrie, OK
Full-time, 40 hours per week
This position acts as a liaison between internal and external referral sources, and internal operations. The Clinical Liaison is responsible for establishing relationships with physicians, Case Managers, and other referral sources. The Clinical Liaison will ensure appropriate patient placement through clinical assessments and screening in conjunction with the Hospital's Admitting Swing Bed team including physician, APP, case manager, nurse manager.
Responsibilities:
- Assist and coordinate in-take and pre-admission screening process.
- Perform on-site (typically in referring facility) clinical evaluation to assist the Physician in determining appropriateness of patient for admission.
- Communicates to patients and families Swing Bed and facility options.
- Communicates to patients determined appropriate for admission the patients expectations and requirements for participation. Offers and conducts Unit tours for families as necessary.
- Secures information relating to patients resources and benefits.
- Demonstrates knowledge of growth, development, and the aging process for the planning and delivery of age-appropriate care.
- Functions as initial contact for external case management and discharge planner personnel with payors and hospital facilities.
- Coordinates negotiation of payment for patient stay.
- Completes face-to-face, in-service educational contacts with physicians, case managers, and other professionals.
- Informs and educates physicians, case managers, and insurance companies about Swing Bed services.
- Performs market analysis, market research and development, and implementation of marketing and business plans for the Regional Hospitals.
- Assists in developing the annual market plan for the Regional Hospitals.
- Continuously monitors the effectiveness of new and existing marketing plans.
- Other duties as assigned.
Experience/Skills:
- Clinical experience required with demonstrated skills in clinical assessment and marketing.
- Minimum of 2 years' experience in healthcare setting.
- Requires a professional level of knowledge in physician relations and interfacing local case managers.
- Extensive knowledge of local provider and medical communities.
- Ability to be available for occasional evenings for marketing events, weekend coverage, and routine day travel between Kingfisher, Watonga, and Guthrie.
- Good communication skills.
- Ability to work harmoniously with other personnel.
- Ability to deal tactfully with patients, hospital staff and the general public.
- Must be able to follow written and oral instructions.
- Must maintain valid driver's license in state of practice.
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
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