Description
Find your calling at Mercy! Under the supervision of the registered nurse, assist in the individualized care of the patient directed toward achieving the patients highest level of physical and mental wellness. Performs designated clinical procedures and non-clinical support tasks essential to nursing care. Assists in unit operational support tasks or duties. Performs duties and responsibilities in manner consistent with our mission, values, and Mercy Service Standards. Position Details: Behavioral Health Tech
Location: Mercy Hospital St. Louis
Schedule: Full-Time (36 hours/week)
Under the supervision of the registered nurse, assist in the individualized care of the patient directed toward achieving the patients highest level of physical and mental wellness. Performs designated clinical procedures and non-clinical support tasks essential to nursing care. Assists in unit operational support tasks or duties. Performs duties and responsibilities in manner consistent with our mission, values, and Mercy Service Standards.
At Mercy, you'll join a compassionate team dedicated to delivering care aligned with our mission, values, and service standards.
Key ResponsibilitiesPatient Care & Therapeutic Support
Provide direct patient care, including assistance with activities of daily living (ADLs), nutrition, mobility, and hygiene
Monitor and document vital signs, intake/output, patient participation, and overall condition
Observe and promptly report changes in patient behavior, mood, or condition
Build therapeutic relationships using effective communication and appropriate boundary setting
Lead or co-lead group activities and support behavioral interventions and safety plans
Assist with patient admissions, transfers, discharges, and orientation to the unit
Safety & Crisis Management
Maintain a safe, therapeutic environment by following all safety, infection control, and patient rights policies
Conduct safety rounds and ensure adherence to fall precautions and restraint protocols
Respond to behavioral escalations using de-escalation techniques; assist with crisis interventions alongside licensed staff
Properly manage patient belongings and maintain environmental safety standards
Complete incident reporting in accordance with hospital policy
Coordination of Care
Collaborate with the multidisciplinary care team to support treatment planning and patient outcomes
Assist in developing and implementing behavioral modification and care plans
Participate in shift handoffs to ensure continuity of care
Document patient status and care activities accurately and in compliance with policy
Support quality improvement initiatives and participate in team-based decision-making
Communication & Teamwork
Communicate critical patient information, including safety concerns, to appropriate team members
Maintain professional, respectful interactions with patients, families, and coworkers
Provide clear and accurate reports during shift transitions
Demonstrate strong teamwork and adaptability in a dynamic care environment
Clinical & Technical Support
Assist with clinical procedures and operate equipment such as vital signs monitors, EKG machines, bladder scanners, and glucose monitoring devices
Document patient care in the electronic medical record (EMR)
Support unit operations, including inventory management and maintaining necessary supplies
Leadership & Development
Serve as a resource to team members and assist with onboarding and training new staff
Support ongoing staff education and unit improvement initiatives
Ensure tasks and workflows are completed efficiently and according to standards
Required Education & Experience (one of the following):
High School Diploma
or Nurse Assistant Training Course
Preferred Experience:
Behavioral Health, Psychiatric Care, or Direct Support Professional experience
Strong verbal and written communication skills
Ability to use therapeutic communication techniques consistently
Excellent critical thinking and prioritization skills
Ability to remain calm and effective in high-stress situations
Commitment to teamwork and patient-centered care
Ability to lift, reposition, and support patients as needed
Frequent standing, walking, and hands-on patient care activities
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
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