Description
General Summary of Position
Supervises and coordinates the daily activities of area of responsibility, in conjunction with Team Leader, to accomplish established monthly and quarterly financial and productivity goals. Establishes priorities, schedules, distributes work, and reassigns tasks as necessary. Provides team members with opportunities for learning, creativity, and personal growth. Works with all team members to resolve multiple primary and secondary billing, collection, and customer service issues with payers and patients.
Primary Duties and Responsibilities
Minimum Qualifications
Education
- High School Diploma, GED or equivalent required
- Associate degree in healthcare and courses in Accounting, Finance and Healthcare Administration preferred
Experience
- 2 years experience in patient accounting or related field required, or an equivalent combination of education and experience required
- 2 years successful leadership experience required
- Knowledge of medical terminology and payer billing preferred
Licenses and Certifications
- CRCS-I (Certified Revenue Cycle Specialist) certification through AAHAM required, or CRCS-I certification within 1 year of hire date in role with an Associate degree required
Knowledge, Skills, and Abilities
- Detailed working knowledge and demonstrated proficiency in the major (Medicare, Medicaid and Blue Cross) payer's application billing and/or collection process, with particular focus on billing specifications and contractual arrangements and/or multiple payer's insurance verification and pre-certification guidelines.
- Ability to resolve complex payer issues to completion, training individuals in the billing and collection processes.
- Excellent leadership, communication and interpersonal skills.
- Excellent organizational skills to manage multiple tasks in a timely manner.
- Proficient use of hospital registration and/or billing systems, and Microsoft Word and Excel software applications.
This position has a hiring range of $58,656 - $98,384
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