Pharmacy Liaison - MGSH - FT Job Listing at MedStar Medical Group in Baltimore, MD (Job ID req43380)

Description

General Summary of Position

MedStar Pharmacy is committed to providing world-class, compassionate care to every patient, every time, at every touch point. All associates are accountable for their role in meeting patient experience standards. The Pharmacy Liaison is responsible for assisting the Bedside Delivery Technician with all non-dispensing aspects of medication deliveries to discharge patients and MedStar employees.

Primary Responsibilities:

• Gathering Rx's and obtaining patient consent, coordination with bedside technicians, prescription delivery, and handling of payment transactions via mobile device.
•  Assisting with the non-dispensing functions in the pharmacy including, answering the phone; gathering patient's information for the intake process for new and refill prescription request; handling the pickup area; and performing payment transactions, as well as maintaining the OTC area; delivering or picking up, mail to the mail room; and restocking pharmacy supplies.
• Acts as liaison with pharmacy operations to maintain high level of service to customers, following all service-related issues through to resolution.
• Works collaboratively with bedside technician to ensure productive workflow and reconcile patient's prescriptions approved for delivery.

Primary Duties and Responsibilities

Minimum Qualifications
Education

• High School Diploma or GED or equivalent required

Experience

• 1-2 years Established work history in a customer service role. cashier experience required

Knowledge, Skills, and Abilities

• Excellent verbal and written communication skills, strong customer service skills, and basic computer skills required.
• Must be highly productive, organized, and comfortable engaging with patients, family members, and healthcare providers.
• Adept at building trust and relationships.

This position has a hiring range of $17.5 - $28.73