Office Supv Job Listing at MedStar Medical Group in Washington, DC (Job ID req40057)

Description

The Office Supervisor is responsible for managing and maintaining office operations and providing administrative support to the assigned department and providing ancillary support to the Site Manager/Director. The Office Supervisor is responsible for efficient and accurate intake, benefit verification, pre-registration, registration and scheduling of patients referred to the network. Responsibilities may also include: collection of copayments, charge entry reconciliation, preparing bank deposits and cash receipt logs, medical record activities and case management tasks. Depending on clinic size/needs, the Office Supervisor oversees Office Assistant positions.
Education

• High School Diploma or GED required and
• Associate's degree preferred or
• Bachelor's degree preferred

• 1-2 years Experience with managing and coordinating administrative staff required

• Able to work in a team environment;
• organized, timely, detail-oriented, pleasant and friendly attitude;
• customer service skills for interacting with patients regarding medical claims and payments, including communicating with patients and family members of diverse ages and backgrounds;
• problem-solving skills to research and resolve discrepancies, denials, appeals, collections;
• takes initiative in following through with all office procedures and policies;
• effective communication abilities for phone contacts with insurance payers to resolve issues;
• must be able to utilize computer systems, software, fax machine and copier.