Back to Search Results
Get alerts for jobs like this Get jobs like this tweeted to you
Company: MedStar Medical Group
Location: Baltimore, MD
Career Level: Mid-Senior Level
Industries: Not specified

Description

General Summary of Position
Supervises and monitors the day-to-day activities of office support staff equal to a minimum of 2 FTEs. Provides work direction and assigns schedules. Provides high-quality service, administrative support, clinical support, and financial administration for the daily operations of an office or medical office practice.


Primary Duties and Responsibilities

  • Contributes to the achievement and assists in the development of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.
  • Performs a variety of complex and confidential administrative duties. Exercises considerable discretion and independent judgment and is capable of analyzing complex information requests and determining complex trends.
  • Assists in selecting, training, orienting, and assigning of department staff. Develops performance standards, evaluates performance, and conducts performance management planning. Initiates or makes recommendations for personnel actions. Maintains ongoing communication with subordinates to review programs, provide feedback, discuss new developments, and exchange information. Provides adequate training of new staff. Conducts competency and quality assurance testing of staff, ensuring compliance with standards.
  • Prepares associate work schedules and arranges for adequate coverage to maintain optimum patient service. Assures the proper accounting of hours worked and paid time off. Coordinates the daily activities of office personnel. Maintains payroll records, time and attendance, and personnel records.
  • Prepares and directs reports and statistical analysis as needed. Prepares, updates, and copies forms, reports and records on a routine basis.
  • Supervises the maintenance and preparation of records, files and other documents.
  • Responds to and resolves problems and complaints.
  • Supervises procurement activities for the department, including purchasing, receiving, storage, inventory control and utilization of equipment, materials and supplies. Responsible for the maintenance, performance, and repair of equipment, furnishings and facilities.
  • Participates in multidisciplinary quality and service improvement teams.
  • CUSTOM.PRIMARY.DUTIES.RESPONSIBILITIES.ADDENDUM


     

    Minimum Qualifications
    Education

    • High School Diploma or GED required or
    • Associate's degree business courses or administrative/secretarial training preferred
    • One year of relevant education may be substituted for one year of required work experience.

    Experience

    • 3-4 years Administrative/secretarial experience required and
    • Supervisory experience preferred

    Licenses and Certifications

    • No special certification, registration or license required

    Knowledge, Skills, and Abilities

    • Working knowledge of assigned department's practices and procedures.
    • Ability to handle sensitive situations.
    • Good analytical and problem-solving skills.
    • Effective organizational and time management skills.
    • Ability to work independently.
    • Working knowledge of Microsoft Word and Excel software applications.
    • Strong commitment to quality and customer service.
    • Excellent verbal and written communication skills.


    This position has a hiring range of $28.2 - $47.3

     


     Apply on company website