Medical Mutual Job - 31786442 | CareerArc
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Company: Medical Mutual
Location: OH
Career Level: Mid-Senior Level
Industries: Banking, Insurance, Financial Services


Job Summary:
This role is currently work at home but will be located in our new facility in Brooklyn once we return to the office.

This position oversees the advancement and operation of the Server, Web Application and Cloud Infrastructure department.
The Manager, Server, Web Application and Cloud Infrastructure is primarily responsible for:

  • 16 Direct Reports plus occasional contractors
  • Developing staff as well as personally remaining current with industry practices and technology advancements
  • Driving projects to maintain current software versions, reduce cost and explore simplification within the environment
  • Managing a $2.3 mill budget
Essential Functions:
  • Manages the design and delivery of infrastructure solutions (private cloud, hybrid cloud, public cloud) to better help Medical Mutual achieve its business objectives associated with flexibility and speed to market. These solutions may enable customer facing or internally facing applications.
  • Experience implementing and scaling high availability end user computing technologies. 
  • Proposes and implements technology proof of concept projects to push the boundaries of Medical Mutual's technical capabilities while reducing the risk of adoption.
  • Works closely with Medical Mutual's Enterprise Architecture group in an effort to advance and simplify the technology environment.
  • Maintains a direct working relationship with top management, key computer center users, equipment and services suppliers, affiliates, business partners and end users. Manages Cloud vendor relationships.
  • Keeps current on new ideas and technology changes within the information technology industry to demonstrate and maintain a high level of expertise in the use of information systems concepts, products, technologies and techniques.
  • Understand, suggests, and measure improvements to key processes to remove variability and establish a more consistent environment. Example processes include service ticket management; hardware/software deployments for servers; patch server and end-point device security vulnerabilities; Implement software upgrades (ex. Win10), and other technology advancements (ex. new Citrix farm)
  • Maintains a direct working relationship with management and data center customers to ensure that new business requirements are included in all technology changes.
  • Provides input to long range hardware and software planning.
  • Performs administrative duties and staff performance reviews as required



Education and Experience:

  • Bachelor's degree in Computer Science or related field, or equivalent combination of education and experience
  • Eight (8) or more years progressively responsible information systems experience.
  • Five (5) years management experience.
Technical Skills and Knowledge:

Technical proficiency in computer hardware and software with experience in several of the following areas: Server builds both physical and virtual, Web Applications Support and Configuration, Vulnerability Patching, Citrix, VDIs, End-User Image creation, Microsoft software such as Windows, Sharepoint, Outlook, Exchange, Skype for Business, SCCM and Teams

Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes:

A Great Place to Work:
  • Top Workplace in Northeast Ohio. Year after year we've received this recognition!
  • On-site wellness center at most locations. Enjoy personal trainers, towel service, locker room, weight room, elliptical machines, and a variety of classes!
  • On-site cafeteria serving hot breakfast and lunch, at most locations. Choices ranging from salad bar, made to order, hot and cold sandwiches, or a variety of entrees cooked fresh daily. Convenience store at most locations
  • Employee discount program. Discounts at many places in and around town, just for being a Medical Mutual team member
  • Business casual attire
Excellent Benefits and Compensation:
  • Competitive compensation plans
  • Employee bonus program
  • 401(k) with company match and an additional company contribution
  • Excellent medical, dental, vision, and disability insurance
An Investment in You:
  • Career development programs and classes
  • Mentoring and coaching to help you advance
  • Education reimbursement up to $5K per year
About Medical Mutual:

We strive to create peace of mind. Our customers can trust us to do things right and to help them get value from their health plan. We're the largest health insurer in Ohio and for over 80 years, we've been serving our members and the Ohio communities where they live and work. Medical Mutual is a Top Place to Work in Northeast Ohio with exceptional career opportunities that offer challenge, growth and a great work/life balance. We want talented, innovative, and driven people to help us continue to be the best health insurance choice of Ohioans and help make Ohio the best it can be! Our headquarter building is located in the heart of downtown Cleveland and we have multiple offices throughout the state. Join us at one near you!

At Medical Mutual we celebrate differences and are mutually invested in our employees and our community. We are proud to be an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, veteran status, or disability status.

We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.

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