Description
Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.
Sr AI Program Manager
Job Summary:
This role is responsible for the planning, evaluation, execution, and go-to-market efforts of enterprise AI initiatives. This role acts as a connector across Information Technology, Enterprise Data & Analytics and business stakeholders. The Program Manager ensures objectives are delivered on time, within scope, and with measurable impact.
Responsibilities:
- Leads AI initiatives end-to-end, from intake and evaluation through sign-offs from legal, compliance, IT, and business stakeholders. Establishes and manages intake, prioritization, and delivery frameworks to ensure initiatives align with enterprise strategy and deliver measurable value.
- Prioritizes AI use cases based on business impact, feasibility, and strategic alignment. Ensures organizational readiness by aligning stakeholders and managing change. Establishes documented best practices with clear processes, communications and enablement strategies that accelerate adoption and minimize resistance.
- Acts as a liaison across internal teams including business stakeholders, IT, legal, and external partners to foster alignment, drive shared accountability, and enable seamless collaboration and delivery to achieve objectives. Communicate AI's role and benefits across business stakeholders.
- Develops and tracks KPIs, measures financial and operational impact, and refines approaches to scale best practices across the portfolio. Reports on realized business value, trends, and other insights regularly to internal stakeholders.
- Stays current on emerging AI trends and incorporates lessons learned.
- Performs other duties as assigned.
Qualifications:
Education and Experience:
- Bachelor's degree in Computer Science Information Technology, or related field (Master's preferred).
- 5 or more years of progressive experience in technical or AI program/project management, with proven ability to manage stakeholders, influence cross-functional teams, and collaborate effectively with leadership and external vendors.
Professional Certification(s):
- NA
Technical Skills and Knowledge:
- Strong understanding of AI/ML technologies. Demonstrated understanding of generative AI technologies, their capabilities, limitations, and implications.
- Strong strategic thinking and problem-solving abilities, with the ability to synthesize complex information and provide actionable recommendations.
- Strong analytical skills and the ability to interpret data trends and patterns, translating them into meaningful solutions in a business environment.
- Excellent oral, written, interpersonal and presentation communication skills with the ability to communicate with stakeholders at various levels in the organization including senior management.
- Ability to work with limited guidance and collaboratively with various areas of the organization.
Lead AI Program Manager
Job Summary:
This role is responsible for the planning, evaluation, execution, and go-to-market efforts of enterprise AI initiatives. This role acts as a connector across Information Technology, Enterprise Data & Analytics and business stakeholders. The Program Manager ensures objectives are delivered on time, within scope, and with measurable impact.
Responsibilities:
- Leads AI initiatives end-to-end, from intake and evaluation through sign-offs from legal, compliance, IT, and business stakeholders. Establishes and manages intake, prioritization, and delivery frameworks to ensure initiatives align with enterprise strategy and deliver measurable value.
- Prioritize AI use cases based on business impact, feasibility, and strategic alignment. Ensures organizational readiness by aligning stakeholders and managing change. Establishes documented best practices with clear processes, communications, and enablement strategies that accelerate adoption and minimize resistance.
- Acts as a liaison across internal teams including business stakeholders, IT, legal, and external partners to foster alignment, drive shared accountability, and enable seamless collaboration and delivery to achieve objectives. Communicate AI's role and benefits across business stakeholders.
- Develops and tracks KPIs, measures financial and operational impact, and refines approaches to scale best practices across the portfolio. Reports on realized business value, trends, and other insights regularly to internal stakeholders.
- Stays current on emerging AI trends and incorporates lessons learned.
- Performs other duties as assigned.
Qualifications:
Education and Experience:
- Bachelor's degree in Computer Science Information Technology, or related field (Master's preferred).
- 7 or more years of progressive experience in technical or AI program/project management, with proven ability to manage stakeholders, influence cross-functional teams, and collaborate effectively with leadership and external vendors.
Professional Certification(s):
- NA
Technical Skills and Knowledge:
- Advanced understanding of AI/ML technologies. Demonstrated understanding of generative AI technologies, their capabilities, limitations, and implications.
- Strong strategic thinking and problem-solving abilities, with the ability to synthesize complex information and provide actionable recommendations.
- Strong analytical skills and the ability to interpret data trends and patterns, translating them into meaningful solutions in a business environment.
- Excellent oral, written, interpersonal and presentation communication skills with the ability to communicate with stakeholders at various levels in the organization including senior management.
- Ability to work with limited guidance and collaboratively with various areas of the organization.
Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes:
A Great Place to Work:
- We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset.
- Whether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more.
- On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters.
- Discounts at many places in and around town, just for being a Medical Mutual team member.
- The opportunity to earn cash rewards for shopping with our customers.
- Business casual attire, including jeans.
Excellent Benefits and Compensation:
- Employee bonus program.
- 401(k) with company match up to 4% and an additional company contribution.
- Health Savings Account with a company matching contribution.
- Excellent medical, dental, vision, life and disability insurance — insurance is what we do best, and we make affordable coverage for our team a priority.
- Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.
- Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.
- After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.
An Investment in You:
- Career development programs and classes.
- Mentoring and coaching to help you advance in your career.
- Tuition reimbursement up to $5,250 per year, the IRS maximum.
- Diverse, inclusive and welcoming culture with Business Resource Groups.
About Medical Mutual:
Medical Mutual's status as a mutual company means we are owned by our policyholders, not stockholders, so we don't answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us.
There's a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans.
We're not just one of the largest health insurance companies based in Ohio, we're also the longest running. Founded in 1934, we're proud of our rich history with the communities where we live and work.
We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.
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