Description
Overview
Systems Analyst
(Remote)
About Us:
Matrix Medical Network is a leading clinical services organization that supports the needs of diverse and vulnerable populations, working with millions of individuals across the country to assess and help them manage their health risks through our large network of clinicians. We support Medicare Advantage, Managed Medicaid and Commercial plans; serving populations of all ages, from seniors to other high-risk individuals.
Matrix colleagues understand the important role every department plays in helping the members and customers we serve have the best experience possible across all touchpoints. Join our team and help create innovative strategies and solutions to make quality healthcare more accessible!
Matrix Medical Network is proud to be a Diversity, Equity, Inclusion and Accountability Employer
Why Work at Matrix?
- The opportunity to work with one of the fastest growing companies in healthcare whose vision is to provide unparalleled quality and value to providers and members.
- A chance to work with great people on exciting projects.
- Our opportunities allow you to leverage your expertise and compassion, making a direct impact to the health and well-being of members.
- Competitive Compensation: Be rewarded for your effort and passion while making a difference in the community.
Responsibilities
About the role:
Type: Full Time Salaried
Compensation: $76,000-114,000
Location: Fully Remote, must be in the United States
Hours: Full Time Days
Benefits Offered to include: Medical, Dental, Vision, paid time off, paid holidays, 401K with company matching, voluntary life insurance, short term disability, long term disability, employee assistance program, health savings account, flexible spending accounts, additional voluntary benefits available.
What to Expect:
We are looking for a dedicated and skilled Systems Analyst to maintain and support the integrity of our hybrid systems environments (colocation and Azure cloud) and various virtual computer systems under the direction of the Director of Infrastructure. The Systems Analyst will be responsible for supporting, troubleshooting, and administering a variety of VM based operating systems, as well as performing and monitoring system maintenance tasks such as backups, recovery, and system upgrades. This role requires excellent problem-solving skills, technical knowledge, communication skills (both written and oral), and the ability to perform after-hours on-call functions when necessary.
Responsibilities:
- Operating System Administration:
- Administer, configure, and troubleshoot a variety of VM based operating systems (Windows, Linux, etc.).
- Perform regular system maintenance tasks, such as system backups, recovery, and file maintenance.
- Ensure the stability and reliability of the operating system environment and server infrastructure.
- System Upgrades & Patch Management:
- Schedule, install, and test system software upgrades to ensure systems remain up-to-date and secure.
- Perform server patching and manage software updates to enhance security and performance.
- Active Directory & User Management:
- Maintain and manage Active Directory, including user account creation, permissions, and group policies.
- Ensure secure and efficient administration of Active Directory services.
- Technical Troubleshooting & Problem Resolution:
- Diagnose and resolve technical problems related to software, hardware, and network systems.
- Configure system software and resolve technical issues in a timely manner.
- System Monitoring & Performance:
- Monitor system performance using appropriate tools and best practices.
- Maintain and manage software licensing and maintenance agreements.
- Proactively identify and address potential issues before they impact business operations.
- Backup & Recovery:
- Administer and manage backup and recovery processes to ensure critical data and systems are protected.
- Manage IT backup software and ensure backup routines are completed successfully.
- Network & Microsoft Azure Administration:
- Oversee the day-to-day operations of Microsoft Azure cloud environment as directed by IT leadership.
- After-Hours Support:
- Provide after-hours on-call support as needed to resolve system issues and maintain operations.
- Other Duties:
- Gain exposure to complex tasks within the job function and provide assistance as directed.
- Audit processes and procedures in order to ensure compliance with corporate and regulatory governance is being achieved
- Perform additional duties as assigned by the director or IT leadership.
Qualifications
Must Haves:
Competencies/Skills:
- Proficient in backup and recovery procedures.
- Strong knowledge of Active Directory maintenance and email administration.
- Experience with licensing management, remote administration, and system monitoring.
- Ability to analyze, troubleshoot, and document complex system issues.
- Experience with VPN administration and system testing.
- Familiarity with IT backup software, network security software, and system/console operations.
- Working knowledge of multiple operating systems (Windows, Linux, Android, etc.).
Education:
Bachelor's degree in Information Technology, Computer Science, or a related field is required.
Experience:
- 2-4 years of experience in system administration or a related IT support role.
- 1-2 years of experience in Azure Cloud administration is a plus.
Preferred Certifications:
- Certifications such as Microsoft Certified: Windows Server, CompTIA Server+, or relevant industry certifications are preferred.
- Microsoft Certified Azure Administrator is a plus.
Our Culture:
- We have a clear vision of where we are going, and we are guided by core values that embody our organization and our culture.
- We emphasizes innovation and growth, and you will be given the opportunities and tools to develop personally and professionally.
- We encourage and celebrate collaboration.
- We have a deep commitment to positively impact the communities in which we work and to make a difference in the lives of who we serve.
Matrix Medical Network is an Equal Employment Opportunity Employer. It is the policy of Matrix to provide equal employment opportunities without regard to race, color, religion, sex, gender identity or expression, pregnancy, age, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. It is also the policy of Matrix that qualified individuals with disabilities receive equal opportunity in regard to job application procedures, hiring, and all aspects of the employment process. Matrix is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Matrix to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, pre-employment testing, to otherwise participate in the selection process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MatrixHR@matrixhealth.net.
Cyber Systems Analyst. Primary location: Remote. Regular Shift. Remote, Full-Time, Salaried
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