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Company: Mastercard
Location: Salt Lake City, UT
Career Level: Executive
Industries: Banking, Insurance, Financial Services

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Vice President, Product Management Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution

Overview

Mastercard's Open Banking team and services bring to life our vision of empowering consumers to benefit from their own financial data. We are passionate about creating solutions that unlock innovation, streamline everyday consumer experiences and build financial inclusion. Many leading organizations are already using the Mastercard Open Banking platform to deliver some of the industry's most compelling services spanning lending, payments, account opening and small business. Open Banking is a strategic and fast-growing area of Mastercard's business and this team is a key driver of new capabilities and a very exciting place to work!

We are looking for an experienced product leader who truly aspires to improve consumers' experiences, choices and outcomes in the Account-to-Account payment ecosystem. You are passionate about embedding the power of new consumer-permissioned data and insights into our clients' account opening and payments solutions. You seek and drive collaboration across our end-to-end teams (e.g. sales, product, engineering, delivery, compliance,…) required to scale our services and impact. You are fulfilled by coaching and developing high performance teams. You have the range, for instance, to prioritize granular product initiatives in a morning team stand-up; and then present to executive leadership at a strategic Mastercard client in the afternoon about how open banking can transform account opening and payments.

Role
This role reports into the EVP, Open Banking, Americas and has end-to-end product management responsibility for our full portfolio of solutions for account opening and payments. Leading a team of product managers and specialists , you will be responsible for the overall product strategy and execution. This includes gathering and synthesizing market needs; assessing competitive landscape; prioritizing roadmap initiatives; collaborating closely with engineering on new product builds and enhancements; ensuring compliance requirements are enabled through our services and operations; and partnering with sales, finance, marketing and regional teams to ensure revenue and customer satisfaction goals are understood and achieved. This leader will also be relied on to contribute broadly as a member of the Americas Open Banking leadership team; partner closely with other open banking product and data science teams; and be a visible thought leader externally with clients and at industry events.

In this role, you will:
• Lead and inspire a team of product professionals to build/launch/drive adoption of open banking services that will truly improve consumer and small business payments
• Define the strategy and prioritize/drive roadmaps for both new and enhanced payment products
• Communicate the product vision and progress across the business – both deep within the organization (so they understand the “why”) and to executive leadership
• Drive accountability across your team to ensure product roadmaps are consistently translating into prioritized requirements/stories and are feeding high-velocity engineering sprints; partner closely with the data science team on your portfolio roadmap initiatives requiring decisioning (e.g. scores, attributes, model governance)
• In addition to go-to-market product roadmaps, work closely with our legal/compliance teams to ensure regulatory requirements are defined, prioritized and implemented in our pay products and operations
• Engage frequently with clients/prospects to ensure you are an expert on their needs/priorities and how they view our strengths and areas for improvement
• Lead effective go-to-market plans and execution spanning product positioning/messaging (partnering with marketing); product pricing (partnering with finance); sales enablement and client engagement (partnering with sales)
• Take accountability for defining and measuring critical operational KPIs and performance trends of our services and drive continuous improvement across the breadth of our delivery teams (e.g. solution engineering, customer support, engineering)
• Proactively seek to understand competitive landscape and emerging market/technology as a critical input to product strategies and roadmaps

All About You
• Deep experience in global payments, Account-to-account payments and/or financial technology with understanding of open banking and the regulatory landscape
• Proven product management or product development experience within financial technology and can demonstrate thought leadership in external engagements
• Strong ability to execute initiatives with partners, driving for excellence in quality and timeliness.
• Emulate and drive the Mastercard Way through behavior, coaching, and employee engagement.
• Strength in connecting people and ideas; ability to operate in a matrix environment and establish effective working relationships across the business and geographies.
• Excellent written and verbal communication skills including the ability to present to large and small groups
• Proven ability to work with and influence cross-functional teams without formal authority, including engineering teams working within an Agile/Scrum framework Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

Salt Lake City, Utah: $194,000 - $310,000 USD Purchase, New York: $223,000 - $357,000 USD


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