Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Specialist, Products and Solutions OverviewThe Security (SSO) team's primary objective is to make Mastercard the safest, simplest, and smartest way to pay by developing products and services to grow and protect our network, reduce fraud, improve authorization, and offer our customers the right tools to advance on digital security and enhance consumer experience.
The SSO Specialist will act as the subject matter expert for all Artificial Intelligence & Fraud products and programs, including Network Solutions, Security Solutions, Identity Solutions, Brighterion, Decision Intelligence and others.
He or She will be responsible for driving the end to end lifecycle of our Security Solutions across the South LAC division (11 markets in South America). This includes product strategy, go to market execution, and roadmap development initiatives including local strategy and development/partnerships where needed for this division. He / She will work cross functionally with global and regional teams to ensure our offerings are competitive, scalable, and aligned with customer and market needs.
Role
Do you have a passion for security, innovation or digital payments?
Are you ready to develop and deliver safer and simpler ways for consumers to pay?
Are you motivated to drive market change?
The initial focus of the candidate will be to drive the evolution and scale of Mastercard's security solutions that improve approvals while helping issuers and merchants manage fraud and chargebacks.
The candidate will ensure the products they manage are successful through all lifecycle phases - sell, deploy and run.
The primary areas of responsibility include:
• Enable and support sales of Security Solutions, Network Solutions, and Identity Solutions
• Responsible for launching, expanding use and optimizing Mastercard's AI solutions in Customers
• Work closely with sales teams to develop and manage pipeline for new and existing SSO solutions. Serve as SSO's expert and support advanced sales opportunities as needed.
• Act as the product SME, supporting business development in customer engagements and RFPs to drive revenue
• Enable sales teams with content and training required to execute product and market sales objectives.
• Collaborate next gen market strategy for SSO & lead corresponding execution of product go to market plans.
• Work with regional product & sales teams on opportunities to package services for customer segments.
• Identify market needs, validate product concepts with customers, and build business cases for new solutions
• Define and manage pricing strategies, billing models, and product lifecycle (including sunsetting and rationalization)
• Monitor product performance and fraud trends, delivering insights through QBRs and to Sales/Account teams.
• Drive adoption and retention by partnering with Customer Success, Technical Account Managers, and delivery teams.
All about you
• Strong analytical and problem solving ability.
• Experience on authentication and fraud / security products is preferred.
• Strong understanding of the payments industry and digital payments.
• Superior communication and interpersonal skills.
• Highly motivated, self-starter with a proven track record of delivering success while operating within a team environment.
• Bachelor's degree or equivalent experience.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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