Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Specialist, Product Management, Commercial Solutions Job DescriptionOur Purpose
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Role Overview
We're looking for a Senior Specialist, Product Management, for the Expense Management product within the Commercial Solutions business unit. In Mastercard Commercial Solutions we are focused on making payments smarter, and businesses stronger. Our offerings span across commercial card programs including virtual cards, products to support automation of account payables & receivables payment processes, solutions for supply chain financing, and many more emerging innovations.
Primary Responsibilities
In this position, you will:
- Own the Product Roadmap: Lead your team's product roadmap from discovery to delivery, ensuring strategic alignment, clear prioritization, and successful execution across cross-functional teams.
- Conduct Market Analysis: Understand and track business context and market dynamics, including regulatory, legal, competitive, and technology landscapes.
- Act as a Cross-Functional Liaison: Be the bridge between business and technical teams, translating customer needs into objectives, identifying possible solutions, and defining specific product requirements.
- Conduct Requirement Analysis: Analyze business, data, and system interface requirements for roadmap features, system integrations, software maintenance items, or specific customer requests.
- Collaborate: Work closely with development teams, software architects, product management, and external groups to ensure a clear understanding of business needs and the software application context.
- Incorporate Feedback: Incorporate feedback from clients and cross-functional stakeholders in legal, data privacy, delivery, finance, marketing, sales, etc., to ensure that new features are thoughtfully designed and have a robust go-to-market plan.
- Communicate Effectively: Communicate clearly and concisely (both verbally and in writing) to ensure problems are effectively analyzed and outcomes agreed upon.
- Document Clearly: Drive institutionalized knowledge using consistent product documentation aligned with Mastercard frameworks.
- Commit to Continuous Learning: Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills, and experiences.
- Mastercard Way Behaviors: Demonstrate and drive Mastercard Way behaviors in customer and stakeholder interactions.
All About You
The ideal candidate for this position should:
- Have an owner mindset and go out of your way to get close to the customer to find out what their needs are and how a product or service can help
- Have experience working directly with engineering and design teams
- Have demonstrated expertise working with data, and contributing to the development of insights for input into product differentiation and competitive strategies
- Be a structured, strong, confident, and exacting writer and speaker, able to communicate technical problems succinctly and clearly
- Be able to collaborate with cross-functional partners in a matrixed organization
- Have experience working with data and drawing product insights for decision making
We understand that you may not have all the criteria on this list. If you believe you have relevant experience and the capability to fulfill this role, we strongly encourage you to apply.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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