Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Product Manager - Technical MasterCard Data & Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction.• We harness the power of real-time, anonymized, aggregated transaction data; powerful software platforms; and a wealth of expertise
•We empower customers to make better data-driven decisions by unlocking a holistic view of consumer behaviour beyond their four walls and distilling actionable insights from data
•We work with financial institutions, retailers, telecommunications organizations, travel companies, and more
Overview
We are looking for a Senior Product Manager - Technical (Functional Analyst) within the Operational Insights Program's Global Product Management team to play a key role in the Product Development space. This person will support key activities including defining the product strategy, vision, and roadmap, performing requirement and data analysis, elaborating features and user stories, and supporting the creation of prototypes and actual products working closely with the design and engineering teams.
Product Managers in Data & Services at Mastercard:
•Build revolutionary products that advance how businesses all over the world derive the most value from their data assets
•Translate a deep understanding of our customers into products and solutions that drive significant customer value
•Balance the long-term direction of a product with today's needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products
•Act as connectors to ensure the commercial success of our products by working with the internal product team while ensuring technical success through close partnership with Design and Engineering teams
•Drive globally relevant solutions by understanding regional needs and tradeoffs, and build scalable products that serve an array of customer segments
•Set product direction with coordination, not isolation—taking into account how our products all work together to serve customer needs
Role:
•Excellent requirement and data analysis skills are a must for this role, as is a business and technical understanding and interest.
•Work closely with internal Product Managers to understand high-level business needs & business requirements.
•Own the product backlog creation, elaborate features, and define user stories into the smallest possible piece of work that capture the functional and non-functional requirements including the acceptance criteria to meet the agreed prototype and final solution build.
•Agile experience in working with design and engineering teams, sprint planning, and retrospectives is a must for this role
•Own and manage product documentation ensuring features and associated documentation are clear and easily consumable by design and engineering teams
•Conduct demo sessions and review against the acceptance criteria
•Perform data analysis and data modelling to ensure product viability and success.
•Multitask and be able to work with product, design and engineering teams distributed across geographies, coordinate with Business owners across geographies
•Basic payment knowledge (preferably in cards) and experience is expected
•Good knowledge of the technology that is being supported by the engineering team
•Document learnings and knowledge capsules for long-term benefit of the team
All About You:
•Agile product management experience in data-driven solutions especially in the payments/financial sector preferred
•Ability to define crisp and clear product requirements
•Strong data analysis skills including proficiency in using tools like Python, Excel, and Tableau
•Analytical, solutions-oriented skillset with the ability to drive thought leadership
•Strategic mindset to solve complex and ambiguous problems
•Proven track record collaborating in cross-functional teams to deliver outstanding products and features
•Highly organized and able to deal with multiple and competing priorities
•Knowledge and skills using product management tools (AHA, ALM/JIRA)
•Bachelor's degree in business/engineering or relevant experience
•Strong communication skills
•Committed to delivering on time and to quality
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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