Description
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Job Title
Senior BizOps EngineerThe Platform Services BizOps team is looking for Lead BizOps Engineer (for Messaging Platform) who can help us solve problems in Pub-Sub model, lead Mastercard in DevOps automation and best practices• Are you a born problem solver who loves to figure out how something works?
• Are you a CI/CD geek who loves all things automation?
• Do you have a low tolerance for manual work and look to automate everything you can?
• Have you have ever supported critical infrastructure for a global company?
• Do you want to be a part of a collaborative environment?
Biz-Ops Mission
Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organisations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritise needs and to build relationships is a must.
Qualification
• BS degree in Computer Science or related technical field involving coding or equivalent, practical experience.
• Experience with algorithms, data structures, scripting, pipeline management, and software design.
• Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
• Ability to help debug and optimize code and automate routine tasks.
• We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed.
• Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby.
• Interest in designing, analysing and troubleshooting large-scale distributed systems.
• We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritise needs and to build relationships is a must.
• For work on our dev ops team, engineer with experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is required.
• Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.
• Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns
• Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
• Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
• Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.
• Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices.
• Practice sustainable incident response and blameless post-mortems.
• Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover
• Work with a global team spread across tech hubs in multiple geographies and time zones
• Share knowledge and mentor junior resources
• Understanding of PCI certification will be added advantage.
Kafka / NATS
• As an operations engineer, you are responsible for automated deployment and maintenance of kafka & NATS brokers
• PCI certification for brokers
• Manage certificate renewal for the Kafka / NATS
• Build monitoring / Alerts using splunk and dynatrace
• Troubleshooting / Performance tuning of brokers
• Solving archer vulnerabilities in application
• Building scripts for routing / automated recovery of application
• Onboarding of topics / consumer group/ channels
• Experience on avro schema / Schema Registry apache component.
• Setup cluster of NATS / Kafka brokers
• Experience on any cloud platform like Pivotal / Azure / Amazon
• Good to have - Support Knowledge on spring applications
COVID-19 Considerations
We value the safety of each member of our community because we know we're all in this together. In many locations, which may change over time, we've implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.
In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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