Manager, Settlement Operations – Business Financial Support Job Listing at Mastercard in O'Fallon, MO (Job ID R-218046)

Description

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Manager, Settlement Operations – Business Financial Support Overview
The Mastercard® Send™ platform and services enable secure, near real-time payment transfers to and from billions of card, bank and digital accounts globally. Program Participants (banks, businesses, digital players and more) can modernize the way they send money, domestically and cross-border, making funds available to recipients almost instantly. Mastercard Send is proven to increase user spend and engagement, strengthening core business performance.

The Manager, Settlement Operations is an individual contributor role reporting into the Direct of Settlement Operations and is a key contributor on our Business Financial Support team. This position will be responsible for day-to-day transaction and exception reconciliation, settlement validations, as well as reporting for our customers and business. They will interact with the product team and at times with our customers to monitor and ensure final settlement and customer's ability to reconcile their activity.

The Manager would ensure the completeness and accuracy of reporting on a daily basis and develop such as the company enters into new markets. The ideal candidate is highly motivated, analytical, and possesses an inherent drive to learn the depths of their responsibilities and how the product supports our customers and organization.

Role
• Reconciliation of 3rd party network positions versus internally generated positions.
• Daily reconciliation of multiple networks to API transactional data to ensure accurate settlement and reporting to sponsor banks and partners.
• Investigation and resolution of out of balances between settlement and reporting.
• Partner with appropriate teams on all settlement and system issues.
• Perform manual recovery of rejects and other variances as required through fee collections.
• Research any variances and resolve in a timely manner to reduce financial impact.
• Responsible for updating reporting when out of balances occur.
• Create and initiate ACH instructions when required.

All About You
The ideal candidate will be someone who is:
• Detail oriented with a strong accounting and reconciliation background
• Strong experience supporting global markets.
• Experience with foreign currencies and foreign exchange.
• Proven ability to meet deadlines.
• Able to identify and escalate issues with proposed solutions and impact to key stakeholders.
• Effectively prioritizes work to be done with strong organizational skills.
• Ability to be customer facing at times and assist with customer settlement queries.
• Advanced Microsoft suite experience, specifically Excel and Access Databases.
• Knowledge and understanding of the settlement process preferred
• Bachelor's degree in finance, accounting, or similar analytical field. MBA preferred. In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

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