Manager, Franchise Innovation Job Listing at Mastercard in Pune, MH (Job ID R-271012)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Franchise Innovation Franchise Job description

OVERVIEW-The Franchise model is the cornerstone of our success, fostering trust and confidence in our brand for nearly 60 years. It's the driving force behind our competitive edge, enabling global operations at scale and driving innovation in traditional as well as new payment flows. Through this powerful business model we ensure that everyday hundreds of millions of consumers and merchants make payments and accept payments with complete peace of mind. The Franchise team shapes the payments ecosystem by setting standards, onboarding new participants, resolving disputes, and ensuring the safety and integrity of our network. We are committed to ensuring we have a long-term, healthy, and sustainable ecosystem that supports the continued growth of Mastercard.

Be part of a team that is not just leading, but redefining the world of payments.

The Role:

Manager, Franchise Innovation will be a leader with product development responsibilities defining Franchise development across Franchise initiatives, building our Franchises of the future. This includes defining and establishing program scope, business case, technology and process impacts and building out data, AI and value add services constructs. Role will closely partner with business leaders across franchise to plan and build new game changing product and services.

The role will have 2 primary focus areas:

• Serve as the Franchise Innovation Lead, assessing Franchise business requirements and converting them into Engineering EPPICs and features to drive elaboration and scoping of franchise delivery to support services strategic initiative(s)

• Demonstrate product development skills to optimize path to execution by building re-usable frameworks to reduce time to market and deliver franchise proposition at scale on current and existing platforms like MATCH, MCP etc.

This is a role with key objectives in shaping Mastercard's multi-rail strategy and delivering commercial success. You will be working closely with various teams within Franchise, Product and other key stakeholders including Technology, Foundry and AI to deliver large multi-year transformational impact.

The role is based in Pune, India.

Key Responsibilities include:

• Leading requirement gathering workshops with customers and internal stakeholders and other ecosystem partners to deliver an MVP and roadmap of features

• Acting as a Franchise liaison in internal project meetings in which requirements are being developed and designed offering strategic insights/know-how for Franchise scalability
• Assessment of platform architecture for new services initiatives and determination of reusability framework(s) for scale
• Develop product guides to build out via close partnership with Mastercard services team for MVP, aligned with evolving product vision

• Supporting development of EPPIC, confluence pages and program charters to facilitate key decisions and scoping which will shape long term of product proposition and scale

• Lead platform level business architecture, strategy discussions to ensure new services fit and scale with franchise technology
• Ability to lead on a proposition and launch it as part of a cross functional team across multiple regions where speed to market is critical
• Launch products and services via markets tests and/or controlled pilots, ensuring key metrics are captured and reviewed and used as robust entry and exit criteria to define the success of the launch

All About You:

•Excellent understanding of Mastercard Franchise technology platform(s)
•Excellent understanding of Franchise principles including onboarding, licensing, brand promises and disputes
•Robust understanding of how Mastercard scales our services,
• Experience and demonstrated success leading cross functional workshops
•Positive can-do orientation and a desire to work collaboratively and grow professionally
•Experience engaging with complex global programs and cross functional teams
•Ability to lead and drive impact in internal/external meetings and at external industry events
•Proven ability to define problems, collect data, establish facts, and draw valid conclusions
•Excellent analytical and problem-solving skills
•Excellent verbal and written communication
•Strong project management skills including superior organization, planning, and follow through.
•Strong product development skills and experience in bringing large, complex, multi year initiatives to life will be strong plus
•Prior Services & innovation experience preferred in a product development
•Potential for travel (10%)

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

 Apply on company website