Manager, Account management Job Listing at Mastercard in Lisbon, Lisbon (Job ID R-260997)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Account Management Overview
The Sales team is looking for a Manager, Account Management to drive our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.

Role
• Understand the customer business strategies and design and execute tactical plans to enhance customer profitability. Deliver against sales targets for Mastercard products/services.
• Build commercial proposals for customers for new business opportunities: opportunity analysis, coordination across Mastercard functions (Global Product and Solutions, Finance, Legal, …), support the business case development, define go-to market plans and deliver excellence in the packaging of the value proposition to customers.
• Develop strong relationships within Mastercard and the customers, across all operational functions (fraud, marketing, operations, product and finance).
• Leverage all Mastercard brand sponsorship properties and product management resources to deliver exceptional customer value.
• Coordinate projects as part of the execution and implementation phase (e.g. preparing launch of a new product).
• Day to day account management activities supporting administrative and operational issues related to Portuguese Accounts.
• Support the Portuguese Sales Team driving strategy execution: Coordinating agendas in key projects, developing new propositions, performing internal reporting / analysis and being responsible to manage / update the Mastercard tools.

All About You
• Bachelors / Masters degree or equivalent.
• Strong academic success.
• Previous internship experience in the international environment.
• Highly motivated and dynamic (results driven).
• Entrepreneurial approach.
• Proactive self starter seeking initiatives to generate new business.
• Strong teamwork skills.
• Strong financial analysis, spreadsheet and modelling skills.
• Excellent verbal and written communication skills.
• Appetite for technology and innovations.
• Strong planning and organizing skills.
• Structured and well organized with attention to detail.
• Strong command of MS Office (Excel and PowerPoint are two critical tools for the job)
• Fluent in Portuguese and English (Spanish would be a plus).
• Knowledge of card and payments industry would be an important plus.
• Work location: Lisbon
Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

NOTE: Candidates go through a thorough screening and interview process. There is no need to include all preferred skills in the job description.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

 Apply on company website