Manager, Account Management Job Listing at Mastercard in São Paulo, SP (Job ID R-245221)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Account Management Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview
This position will support Retail & Commerce area to implement the Merchant & Platforms Strategy, managing current clients/partners and bringing new ones.

The role is identifying new opportunities in current clients and bringing new partners to scale the Mastercard Digital Solutions; will also support the Merchant strategy implementation for Brazil, taking into consideration the approved market strategic direction imperative to strengthen relationships with merchants/partners by creating preference in key merchants/partners for Mastercard Solutions.

Other related functions are:

Support execution of business plans which promote the value and profitability of MasterCard acceptance.

Perform analysis, competitive intelligence and identify broad business initiatives that provide an appreciable return on financial investments.

Build strong business cases including financial analysis to generate positive impacts related to ROI and incremental revenue.

Jointly, the activities above will strength MCW relationship with key stakeholders, promote the brand, generate POI preference and ultimately, spending, activation and MCW revenues; The position owner, he or she, will help implement the selected approach to identify merchant's needs and work, directly and indirectly to bring value to those customers using MCW assets, integrating them into business building activities across all functional areas as appropriate.

Job Purpose:

Integral member of the Retail & Commerce – Brazil team with responsibility for help developing relationships and help to drive revenues in Brazil through Platforms accounts.

Major Accountabilities



1. Revenue oriented

a. Deals, OCIs and Contracts management

b. Prepare and present business review every quarter

c. Client Portfolio's management



2. Customer Centric

a. Build strong and trusting relationships

b. Quick return to customers

c. Sell ​​the right product to the right customer



3. Deal formalization and approval

a. Prepare business model set up to review w/ Supervisor and Finance

b. Manage B-smart process (input and approval process)

c. Legal review coordination



4. Help to coordinate invitations / events attendance (includes weekends)

a. MC events

b. Client events:

c. Industry events



5.



Skills Required:

• Bi-lingual Portuguese and English, both written and spoken

• Spanish would be a plus.

• Excellent analytical skills (e.g., cards P&L analysis, financial forecasting, competitive analysis)

• Superior presentation skills, written and oral (including in English);

• Proven ability to develop business relationships at all levels

• Results-oriented and customer-focused

• Strong Sales / Business Development / Relationship Management background, preferably gained in Platform Industry.

• Experience in issuing or acquiring can be a “plus”.

• Strong / deep knowledge of the platform environment (technical basic knowledge)

• Ability to understand and execute on key operational aspects, and attentive to details;

• Excellent problem solving, analytic capabilities and business acumen;

• Selling Skills with ability to initiate, pursue and close a sale, as well as strong influencing and negotiation skills;

• Minimum Bachelor's Degree, MBA is a “plus”;

• Proven track record of project management capabilities;

• Team-player with hands-on attitude, strong collaborations skills;

• Strong Market knowledge is required (due to market peculiarities) ; should be a professional “ready to get on board”;



Experience Required:

• At least 5 years of relevant experience in business development at market leaders in business that provides services or goods to Platforms/Digital Players;

• Or similar / equivalent relevant experience with market leaders in the payments industry serving digital retailers.

• Sales and account management experience is preferred, as is local market experience.



Competencies:

• Candidate should be able to demonstrate a level of business acumen and thought leadership that delivers customer focused, solution oriented results

• Strong leadership skills, capable of leading a team and working in a matrix environment

• Customer Focused. Dedicated to meeting the expectations and requirements of internal and external customers

• Strong Project Management Skills

• Must be able to sell to Senior Management



Education:

• College degree required;

• MBA is a plus;

• Advanced business degree preferred



Other:

• National traveling required;

• Eventually international

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

 Apply on company website