Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Product Management, Agentic Commercialisation Who is Mastercard?Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Global Digital Enablement & Commercialisation team is looking for a Director, Agentic Commerce Acceptance to drive the global Go To Market(GTM) and execution of Agentic Commerce working with teams across our global enterprise. The ideal candidate will embrace ambiguity and drive clarity by establishing strong, executable product vision and go to market strategies, bringing people together to execute. They should be highly motivated, intellectually curious, analytical, and execution focused.
Are you looking to drive industry level change in online payments, working across the globe?
Do you have a track record of creating clear and effective product launch and commercialisation strategies, working alongside others to successfully execute?
Are you great at navigating new, complex areas and can use industry insights and customer feedback to successfully influence company direction?
The Role
Define what will be needed to scale Agentic Commerce acceptance; outlining GTM and commercialisation strategies based on internal & external data, insights and customer feedback; providing recommendations for senior management on key focus areas, as required.
Become a true product expert in Agentic Commerce; representing Mastercard's global product view in key customer conversations
Build and manage a robust pipeline of customers across the acceptance ecosystem (merchants, acquirers and channel partners such as gateways, PSPs, Payment facilitators and ISVs).
Monitor the emerging Agentic Acceptance landscape for potential new partners and partner types who might accelerate scale and adoption. What do you think?
Establish a strong customer feedback loop to further evolve product needs and scale Agentic commerce
Utilize market research, tap into your expanding network and lead assessments to validate new ideas and concepts
Motivate and collaborate with cross-functional and cross-geography teams, leveraging trust-based relationships to establish high quality acceptance for Agentic Commerce
Navigate across cultures and geographies and leverage strong relationships with key groups across Mastercard to gain support and buy-in for key decisions
Drive tangible data-driven business outcomes at the program level. Manage to a quantified scorecard continuously monitoring and analyzing key performance indicators and enhancing GTM strategy and execution
All About You
Strong strategy consulting, commercialisation or product management experience with excellent business acumen, strategic thinking, people management and relationship building skills
A self-starter who can effectively mobilize, influence, and lead large, cross functional internal and external teams across geographies
Proven ability to distil complex market dynamics or product concepts into sound product strategy through clear narratives
Ability to work with ambiguity and manage complex projects; successfully manage multiple responsibilities and tasks in a changing/fast paced environment
You enjoy engaging with internal and external stakeholders in matrixed organizations to get things done – if there's a hurdle, you know what levers to pull to work around it
Strong analytical skills with ability to distil key insights from data
Proven record of writing concise and accurate documentation with thorough attention to detail.
Evidence of achieving consistent high-level success in a global organisation
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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