Director - Consulting Product Management Job Listing at Mastercard in Lisbon, Lisbon (Job ID R-249429)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director - Consulting Product Management Mastercard Services provides insights, consulting, marketing, and analytics to financial institutions and merchants worldwide. With its unique category expertise, deep understanding of customer needs and successful track record in addressing complex challenges throughout the payments lifecycle, Mastercard Services addresses the challenges and opportunities of its clients, enhances Mastercard's strategic and tactical performance and establishes Mastercard's global thought-leadership pre-eminence.



This role is part of the Payments Consulting Product Group which covers a wide range of Consulting products offered by Mastercard Services and is organized along the following product lines: Card Payments, Acquiring and Acceptance Solutions, Payment Performance Optimization, Payment Operations, Credit Risk Management, Commercial and New Payment Flows, Innovation and Transformation and Deploy. The team is responsible for driving development and promotion of highly configured consulting solutions to drive efficiency in business development and project delivery.


Within this team, the Director – Consulting Product Management will have a Global remit and be responsible for Product Management of the Card Operations & Risk product suite which includes Payments Operations (Target Operating Model Design, Technology Modernization, Bin Sponsorship and other topics related to card/payment operations) and Credit Risk Management (Strategy Design, Acquisitions, Line Management and other topics related to credit risk strategy)



Specific responsibilities include:

Driving P&L growth for Credit Risk and Payment Operations consulting product suite and working with BD and Regional Product teams to pro-actively meet revenue targets

Determining and driving forward the product innovation agenda and product road map; identifying opportunities for new configured solutions in line with market and customer needs

Developing product sales materials and managing other sales enablement activities to drive sales through the Services global sales teams.

Driving Knowledge Management activities across the product suite, ensuring a robust Knowledge Management process and maintaining a broad content repository to support sales conversations and successful delivery efforts

Development of thought leadership/points of view documents to help establish both internal and external narratives across the product suite and in collaboration with other product areas.




Role

Accountability and end-to-end responsibility for delivering top and bottom-line product profitability globally

Ability to effectively build and prioritize the Card Operations & Risk consulting product roadmap with commercially-oriented go-to-market planning and in close collaboration with peers and product leads

Innovative to continue evolving our product suite and drive future success by focusing on identifying and developing solutions that are scalable and drive recurring business for Mastercard Services

Interface with Mastercard units across the organization to represent the current product suite and collaborate on building new ones.

Provide expert sales support and ensure close partnership with the Sales team

Ability to be a client-facing expert sales resource

Development of Thought Leadership and other product content including

Authoring commercial whitepapers

Curating Webinars

Creating a library of relevant case studies

Developing sales materials



All About You

Possess a passion for the consulting space and an appreciation of the role it plays within Mastercard Services

Have a strong understanding of consulting solutions and the benefits they bring to our customers

Excellent communication skills (both written and verbal) with the ability and confidence to communicate with a wide variety of audiences

Results driven, solution and customer focused, with strong business acumen and sense of urgency

Demonstrated ability to take accountability and drive to desired results with passion, ambition, and aptitude

Demonstrated strong self-awareness, open to different approaches and ideas.

Self-motivated, thrives in the ambiguity that comes with a lean and agile team at the forefront of an evolving space

Ability to work flexibly and across different time-zones to meet the needs of a Global role

MBA or other advanced degree in strategy, marketing, communications, innovation, entrepreneurship, or other related fields is a plus

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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