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Company: Mastercard
Location: St. Leonards, NSW, Australia
Career Level: Associate
Industries: Banking, Insurance, Financial Services

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Consultant, Advisors & Consulting Services, Strategy & Transformation Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.

The Advisors Client Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client's overall strategy, performance, and operations.
Positions for different specializations and levels are available in separate job postings. Please review ourconsulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience.

Roles and Responsibilities
Client Impact
Provide creative input on projects across a range of industries and problem statements
Contribute to the development of strategies and programs for regional and global clients by leveraging data and technology solutions to unlock client value
Collaborate with Mastercard team to understand clients' needs, agenda, and risks
Develop working relationship with client analysts/managers, and act as trusted and reliable partner

Team Collaboration & Culture
Collaborate with senior project delivery consultants to identify key findings, prepare effective presentations, and deliver recommendations to clients
Independently identify issues in defined area of analysis, and structure and synthesize own analysis to highlight relevant findings
Lead internal and client meetings, and contribute to project management
Contribute to the firm's intellectual capital
Receive mentorship from consulting leaders for professional growth and development

Qualifications
Basic qualifications
Undergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management, or product management
Relevant client or internal stakeholder management experience
Logical, structured thinking, and affinity for numerical analysis
Advanced Word, Excel, and PowerPoint skills
Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
Ability to communicate effectively in English and the local office language (if applicable)
Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs

Preferred qualifications
Ability to identify problems, brainstorm and analyze answers, and implement the best solutions
Experience managing tasks or workstreams in a collaborative team environment with third parties
Relevant industry expertise

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.




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