Parts Team Leader Job Listing at MarineMax in Sarasota, FL (Job ID 161d8166-0430-498f-a712-d83cdaec9f76)

Description

OVERVIEW: The Parts Team Leader is responsible for overseeing the parts and accessories department.  The position also includes selling marine equipment and supplies such as fixtures, pumps, instruments, cordage, paints, motor parts, and water sport equipment. 

KEY TASKS:

• Provide excellent customer service.  Communicate effectively with internal and external customers to determine their parts needs
• Acts as a liaison between the parts department and other store operations.
• Adhere to established parts inventory levels and balance them for maximum turnover determined by Team Support.
• Serve the internal or external customer in a professional and knowledgeable manner.
• Perform stocking, issuing, receiving and inventory control functions including cycle counts.
• Sort and place materials and parts on racks, shelves, or in bins.
• Enter parts inventory information through use of IDS .
• Place price tags as appropriate on merchandise
• Maintain good working relationships with factory and vendors as they relate to product and quality control.
• Place orders for special order parts as required
• Inform technicians and customers of arrival of special order parts.
• Carefully check invoices against work orders.
• Keep parts catalogs up to date
• Adhere to established policy for special ordering of parts.
• Maintain accurate records of sales, inventory and orders through IDS..
• Perform weekly cycle counts to maximize inventory accuracy
• Coordinate and execute a physical inventory bi-annually
• Assist Service Manager, Service Advisors and technicians to ensure timely turnaround of parts to be utilized for work orders.
• Maintain an orderly, clean, and professional parts area.
• Analyze sales, expenses, and inventory on a monthly basis to maintain profit goals.
• Other duties as assigned

KEY RESULT AREAS:

•        Internal/external customer satisfaction
•      Inventory maintenance
•      Adequate inventory and turnaround time of ordering to ensure timely completion of service work
•      Timeliness and accuracy of paperwork and reports
•      Competitive price negotiations with vendors and suppliers

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