Technical Support Coordinator Job Listing at Kelly Services in Saint Petersburg, FL (Job ID US3531414_BH9717905)

Description

Title: Technical Support Coordinator
Pay rate: $19 to $20 per hour
Duration:  3 months (Temp to hire)
W2 contract only (No C2C)
Location- St. Petersburg FL 33714
 
PURPOSE:
As the Technical Support Coordinator, you will be responsible for a range of tasks that blend technical troubleshooting with creative design. Your role will involve designing and editing 3D models, managing 3D printing processes, and supporting various IT functions across the organization. You will also handle server maintenance, internal system management, and employee support.

WHAT WILL I BE DOING?
IT Support and Development:

• Provide junior web development support using Yii2 Framework, PHP, JS, and MariaDB.
• Maintain and deploy ProxMox servers.
• Manage internal email accounts and IM users.
• Manage various cloud based software user creation and user management.
• Create and manage internal site users (Iris, Helix) and LMS users (Vistar).
• Facilitate barcode creation.
• Manage camera system access.
• Program, maintain, and facilitate scanner systems.
• Handle door keycard creation and maintenance.
• Manage Microsoft and Google accounts, including license and email creation.
• Act as the point of contact for external vendors, including troubleshooting, appointment setups, and escorting.
• Install, troubleshoot, and repair software and hardware.
• Manage phone systems, including user management and troubleshooting.
• Install network cables, maintain routers (static IPs, VPNs, QOS adjustments), and handle lab machine troubleshooting.
• Document processes and provide IT support and education to employees.
• Conduct IT equipment research and manage printer and workstation deployments.

3D Modeling and Printing:

• Design and edit 3D models using Fusion360.
• Perform 3D slicing and printing with PrusaSlicer and Klipper.
• Modify and maintain 3D printers to ensure optimal performance.

Lab Operations and Management:

• Create, deploy, and manage sensors for lab metrics (e.g., temperature, water levels).
• Create and manage digital signage.
• Handle Unifi management and troubleshooting for mesh network wifi.

WHAT'S IN IT FOR ME?

• Full-time, in-office, position
• Salary commensurate with experience
• Enjoy the stability and resources of a growing company that is family operated and also part of a large global organization.
• Enjoy an excellent work culture where employees are valued and respected.

WHAT SKILLS DO I NEED?

• Bachelor's degree, or working towards a degree, in computer science, information technology, or a related field
• Experience with design of systems and programs
• Proficiency in MS Office applications and Google Workspace (formerly G Suite).
• Must be able to regularly lift 10 pounds; Lifting up to 30 pounds occasionally.
• Strong oral and written communication skills.
• Strong knowledge of IT support, including email management, network installation, and hardware/software troubleshooting.
• Ability to manage and maintain various IT equipment and perform related research.
• Cleans work area on an as needed basis.
• Strong attention to detail.
• Performs other duties as assigned.
• Sense of urgency
• Great interpersonal skills
• Team Player

 
 WHAT SKILLS ARE PREFERRED?

• Hands-on experience in all relevant coding languages; especially PHP, Python, MYSQL, MARIADB, HTML/CSS, and Javascript/jQuery.
• Experience with 3D modeling and printing, including Fusion360, PrusaSlicer, and Klipper.
• Experience with ProxMox server maintenance and deployments.
• Relevant certifications or technical training is a plus.

*** If this position may be interested to you, please email me back at somp767@kellyservices.com with your most up to date resume in word format) and advise the best time and number at which you can be reached****
 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly® Technology?

Looking to put your tech expertise to work on today's most intriguing, innovative, and high-visibility projects? By partnering with Kelly Technology, you'll gain direct connections to top companies around the globe. Our team creates expert talent solutions to solve the world's most critical challenges. In a world where change is the only constant, our extensive network of industry relationships and IT market expertise help you take your skills exactly where you want to go. We're here to help you gain experience, make an impact, and grow your tech career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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