Technical Support Coordinator Job Listing at Kelly Services in St. Petersburg, FL (Job ID 9535244)

Description

Technical Support Coordinator
 
Are you ready to join a well-established, family-operated company with an entrepreneurial mindset? Kelly Services finds joy in helping our employees and customers alike be the best they can be and we pride ourselves on our unique and fun work culture combined with the quality and value of products we produce. Apply today and see why we have many employees who have been with us for 30+ years.
 
PURPOSE:
As the Technical Support Coordinator, you will be responsible for a range of tasks that blend technical troubleshooting with creative design. Your role will involve designing and editing 3D models, managing 3D printing processes, and supporting various IT functions across the organization. You will also handle server maintenance, internal system management, and employee support.
Monday - Friday 
St Petersburg 
$19-$20
WHAT WILL I BE DOING?
IT Support and Development:

• Provide junior web development support using Yii2 Framework, PHP, JS, and MariaDB.
• Maintain and deploy ProxMox servers.
• Manage internal email accounts and IM users.
• Manage various cloud based software user creation and user management.
• Create and manage internal site users (Iris, Helix) and LMS users (Vistar).
• Facilitate barcode creation.
• Manage camera system access.
• Program, maintain, and facilitate scanner systems.
• Handle door keycard creation and maintenance.
• Manage Microsoft and Google accounts, including license and email creation.
• Act as the point of contact for external vendors, including troubleshooting, appointment setups, and escorting.
• Install, troubleshoot, and repair software and hardware.
• Manage phone systems, including user management and troubleshooting.
• Install network cables, maintain routers (static IPs, VPNs, QOS adjustments), and handle lab machine troubleshooting.
• Document processes and provide IT support and education to employees.
• Conduct IT equipment research and manage printer and workstation deployments.

3D Modeling and Printing:

• Design and edit 3D models using Fusion360.
• Perform 3D slicing and printing with Prusa Slicer and Klipper.
• Modify and maintain 3D printers to ensure optimal performance.

Lab Operations and Management:

• Create, deploy, and manage sensors for lab metrics (e.g., temperature, water levels).
• Create and manage digital signage.
• Handle Unifi management and troubleshooting for mesh network wifi.

WHAT'S IN IT FOR ME?

• Full-time, in-office, position
• Salary commensurate with experience
• Enjoy the stability and resources of a growing company that is family operated and also part of a large global organization.
• Enjoy an excellent work culture where employees are valued and respected.

WHAT SKILLS DO I NEED?

• Bachelor's degree, or working towards a degree, in computer science, information technology, or a related field
• Experience with design of systems and programs
• Proficiency in MS Office applications and Google Workspace (formerly G Suite).
• Must be able to regularly lift 10 pounds; Lifting up to 30 pounds occasionally.
• Strong oral and written communication skills.
• Strong knowledge of IT support, including email management, network installation, and hardware/software troubleshooting.
• Ability to manage and maintain various IT equipment and perform related research.
• Cleans work area on an as needed basis.
• Strong attention to detail.
• Performs other duties as assigned.
• Sense of urgency
• Great interpersonal skills
• Team Player

 
 WHAT SKILLS ARE PREFERRED?

• Hands-on experience in all relevant coding languages; especially PHP, Python, MYSQL, MARIADB, HTML/CSS, and Javascript/jQuery.
• Experience with 3D modeling and printing, including Fusion360, PrusaSlicer, and Klipper.
• Experience with ProxMox server maintenance and deployments.
• Relevant certifications or technical training is a plus.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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