Receptionist / Client Services Associate Job Listing at Kelly Services in Saint Paul, MN (Job ID 10144023)

Description

Are you looking for a stable, welcoming work environment where your organizational skills and friendly communication style can truly shine? Join our team as a Receptionist / Client Services Associate, supporting customers through important mortgage-related milestones.
 
Pay: $20.00–$23.50/hour
Schedule: Monday–Friday, 8:00am–5:00pm or 8:30am–5:00pm
Location: St. Paul, MN
Type: Long-term temporary, with potential to become permanent
 
About the Role
In this role, you'll be the friendly first point of contact, by phone and in person, for individuals involved in mortgage audits. You'll also play an essential part in the reverification process, helping ensure accuracy for customers working toward final mortgage approval.
 
This is a great opportunity for someone who enjoys focused, detail-driven work, customer interaction, and being part of a collaborative, supportive team.
 
What You'll Do

• Manage the front desk: answer incoming calls, direct inquiries, and assist occasional walk-in visitors.
• Handle reverifications for mortgage audits: confirming employment, income, and more using online tools, phone calls, email, fax, and mail.
• Prepare outgoing mail daily (folding, stuffing, postage) and process incoming mail (sorting, scanning, delivering).
• Support reverification letters: prepare checks, secure approvals, and submit payments.
• Maintain office supplies and keep common areas stocked and orderly.
• Enter, retrieve, and verify data using multiple software programs.
• Collaborate with teammates and assist with additional tasks as needed.

 
What We're Looking For

• High School diploma (or equivalent)
• Previous front desk reception work experience
• Strong written and verbal communication skills
• Comfort with a multi-line phone system
• Basic computer skills (Outlook, Word, Excel, etc.)
• A professional, friendly phone manner
• Ability to stay organized, multitask, and work independently
• Willingness to learn new software and processes

 
Physical Requirements

• Frequent computer and office equipment use
• Ability to stay seated for most of the day
• Occasional light lifting (up to 24 lbs)
• Comfortable working in a quiet to moderate noise environment

 
What happens next
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry, even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
 
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply today!
 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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