Quality Director Job Listing at Kelly Services in Garland, TX (Job ID US3582015_BH9890973)

Description

Are you a seasoned quality leader in the OTC, personal care, or cosmetics space? We're looking for a Quality Director to join our team in Garland, TX, where you'll have the opportunity to shape quality systems from the ground up and make a lasting impact on our products, processes, and people.

Title: Quality Director  
Location: Garland, TX (onsite)
Salary: $130-140,000 + Benefits
1st Shift | Mon-Fri

Key Responsibilities:

• Provide leadership and guidance to the quality assurance and quality control teams, fostering a culture of accountability and continuous improvement.
• Partner with functional/business units to design and improve effectiveness and efficiency quality systems by implementing process enhancement, operational improvements, organizational effectiveness, technical solutions, and audit readiness.
• Own the development and execution of validation processes (equipment, process, cleaning, etc.) and ensure timely reporting of nonconformances, root cause analyses, and trending of quality metrics.
• Interpret quality control results and provide clear, actionable feedback to production teams.
• Support new product development and tech transfers with risk-based quality input and documentation.
• Supervise the collection and analysis of production samples to ensure quality standards are met.
• Train and mentor team members across all levels to elevate quality understanding and ownership across the organization.
• Standardize and maintain GMP-compliant SOPs, documentation, and internal processes to support audit readiness and traceability.
• Track, analyze, and report on quality performance metrics to drive transparency and continuous improvement.
• Lead preparation for and response to third-party, regulatory, and client audits; ensure readiness and compliance with cGMP, FDA 21 CFR Parts 210/211, OTC Monograph System, ISO 9001, ISO 22716, ICH Guidelines, NSF 455-3/455-4 standards.
• Maintain awareness of internal and external trends, opportunities for improvement, new customers, changes in markets, new industry developments, evolution of standards and industry practices, threats and risk to the organization.

 
Qualifications & Experience:

• 8–10 years of progressive experience in quality management within contract manufacturing, beauty/personal care, or OTC regulated environments with at least 3 years in a leadership role.
• Bachelor's degree in a scientific or engineering discipline required; advanced degree or certifications (e.g., ASQ CQE, CQA, or CMQ/OE) preferred.
• Strong understanding of FDA 21 CFR 210/211, OTC monograph system, cosmetic regulations, and quality standards (ISO 22716, ISO 9001).
• Strong attention to detail and organizational skills, with the ability to manage multiple projects and deadlines effectively.
• Excellent written and verbal communication skills, with the ability to communicate complex quality concepts clearly and effectively.
• Advanced skills in documentation control, SOP development, and root cause analysis.
• Proficient in ERP systems, QMS platforms, document management systems, and standard productivity tools (Microsoft Office/Google Workspace).

 
What We're Looking For:

• A builder mindset: You see ambiguity and inefficiency as opportunities to implement smart, scalable solutions.
• A hands-on leader – You're comfortable operating at both strategic and operational levels to ensure successful execution.
• A collaborative communicator – You excel at partnering cross-functionally and influencing teams to elevate quality culture.
• A champion for quality: You are deeply committed to delivering products that meet the highest standards and take pride in building systems that uphold and enhance the company's reputation through operational excellence.

 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly® Science & Clinical?

Kelly Science & Clinical is your connection to premier scientific and clinical companies looking to hire industry experts just like you. Our team creates expert talent solutions to solve the world's most critical challenges. Every day, we match science professionals with dream jobs that fit their skills, interests, and career goals—it's the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background and education in science, so we know a thing or two about the science market and how to get your expertise noticed.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

 Apply on company website