Implementation Consultant Job Listing at Kelly Services in Chicago, IL (Job ID US3569151_BH9852324)

Description

Basic Function:
The Implementation Consultant is responsible for leading client-focused implementations of accounts, legislative, and regulatory initiatives within sales operations and product management. This role involves implementing complex account and legislative initiatives, monitoring compliance, and forming key partnerships with various business areas to ensure a coordinated response to support solutions. The consultant will work across all business areas that impact the client experience, developing business cases, identifying opportunities for efficiency improvements, and implementing effective solutions.

Pay rate $67.50/per hour
Temp to hire

Essential Functions:

• Lead all activities related to account, product, and legislative implementations, including coordination of process change reviews, tracking compliance progress, and developing business cases for new implementations.
• Facilitate one-on-one and group discussions with team members to identify issues, gather data, and develop implementation strategies, including creating complex project plans.
• Serve as the implementation subject matter expert for internal and external customers.
• Proactively communicate with teams, management, and stakeholders, providing multiple resolutions to issues and updates on project statuses.
• Prepare reports and presentations to support the delivery of client, business, and operational requirements.
• Consult and communicate effectively with co-workers, management, and customers.
• Accompany account executives on service calls to explain benefit options, product features, and legislation issues, and assist during open enrollment.
• Maintain compliance with HIPAA, corporate integrity, and other applicable policies, ensuring confidentiality of company business.
• Communicate regularly with management regarding developments in assigned areas and perform special projects as required.

Job Requirements:

• Bachelor's degree in Business, Marketing, or a related field, with 5 years of experience in business or project management.
• Experience in Fortune 500, consulting, or enterprise implementation.
• Knowledge of healthcare regulatory processes, market trends, and corporate operations.
• Excellent written, presentation, and verbal communication skills for effective collaboration across departments and levels of management.
• Proven experience in leading cross-functional workgroups and serving as a thought leader in enterprise implementations.
• Strong organizational skills and attention to detail, with financial and budget management experience.
• Ability to work independently and manage multiple projects simultaneously.
• Experience in risk identification and resolution, including collaboration with Legal or Regulatory Oversight.
• Conflict management and resolution skills, with a proactive approach to driving results.

Preferred Job Requirements:

• Experience managing client implementation experiences.
• Master's degree in Business, Marketing, or a related field.
• Knowledge of healthcare marketplace trends and state and federal legislative processes, including interactions with lobbyists.

What happens next?
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work.
#Grace

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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