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Company: Kelly Services
Location: IN
Career Level: Associate
Industries: Recruitment Agency, Staffing, Job Board

Description

Job Description: We are seeking a dedicated Customer Service Representative to join our team in Indiana. In this role, you will:

  • Provide exceptional customer service relating to sales, sales promotions, installations, and communications.
  • Ensure positive customer relations are maintained at all times.
  • Resolve customer claims and complaints fairly, effectively, and in accordance with consumer laws.
  • Proactively develop organization-wide initiatives to inform and educate customers.
  • Create improvement plans in response to customer feedback and surveys.
Requirements:
  • Knowledge acquired through experience, specialized education, or training is required.
  • Ability to follow clearly defined procedures and guidelines.
  • Basic understanding of work routines and tasks in the customer service discipline.
  • Familiarity with well-defined technical procedures.
  • Minimum of 2 or more years of relevant customer service experience.
What We Offer:
  • Competitive pay: $20.00 per hour
  • Supportive and team-oriented work environment
  • Opportunities for growth and development
Ready to help us deliver outstanding service and make a difference? Apply now to join our Indiana team!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Trust the office staffing pioneer.

Finding the right job isn't always easy. Kelly® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs—so you could say we're pretty good at it!

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.


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