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Company: Kelly Services
Location: Charlotte, NC
Career Level: Associate
Industries: Recruitment Agency, Staffing, Job Board

Description

Finding a job that fits your lifestyle isn't always easy. That's where Kelly® comes in. We're seeking a Collections Analyst I. This role is located in Charlotte, NC. Sound good? Take a closer look below. We're here to help you find something great that works for you—so you won't miss a moment of what really matters in your life.

Collections Analyst I:
Location: Charlotte, North Carolina 28217
Schedule: 8:00AM to 5:00PM EST
Pay: $26.00/hour
Duration: 6-month contract
Work Setup: Hybrid (Tuesday and Wednesday onsite)


Responsibilities:

• Drive proactive improvements to Collections effectiveness
• Provide impactful proactive action plans via frequent monitoring of past due percentages
• Create and execute strategic action plans to enhance cash slow timeliness
• Ensure SLA's are met and partners with extended Shared services team to improve performance
• Challenges Status quo and actively participates in Continuous Process
• Improvement Projects and Kaizen Events Performing root cause analysis, drives process improvement to ensure further process efficiencies
• Drive process and ensure goals are met, by participating (and leading if necessary) governance calls
• Timely collections and resolution of past due accounts receivable for assigned customer accounts
• Develop and maintain positive and effective relationships with external accounts and internal stake holders
• Work closely with customers and cash applications department to resolve open credits and refunds
• Lead initiatives to improve DSO, involving various internal stake holder groups

Qualifications:
• 5+ years of B2B Collections work experience & sound knowledge of collections process
• Excellent written and verbal communication skills
• Must be proficient in Microsoft Excel, Word, and Outlook
• SAP and Get Paid experience
• 4 year degree – Accounting/ Finance preferred
• Specialized skill training/ certification a plus

What happens next?
Once you apply, you'll move forward to the next steps if your skills and experience align with the role. Even if this position doesn't work out, you'll remain in our network—giving you access to future opportunities across Kelly®.
Helping you discover what's next in your career is what we're all about. Apply today!



As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.


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