Description
Adminstrative Assistant
Location: San Leandro
Pay: $21/hr
Schedule: Monday–Friday, 9:00am–6:00pm
Assignment Type: Short-Term Temp (Under 3 Months)
Kelly Services is seeking a Branch Office Support Representative to assist with daily branch operations and support Branch Manager(s). This position serves as a key point of contact for patients, referrals, and internal teams, ensuring smooth administrative, customer service, and equipment-related workflows within the branch.
Essential Duties & Responsibilities-
Serve as the first point of contact for visitors and phone calls; provide professional reception services.
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Work with the Sales team to complete required patient documentation.
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Perform intake-related tasks, review ACIS screens, assist customers, and confirm delivery appointments.
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Complete post-delivery confirmation, order processing, and accurate data entry.
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Assist in coordinating Positive Airway Pressure (PAP) classes (non-licensed duties only).
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Download data from devices such as apnea monitors, oximeters, CPAP units, and other respiratory equipment as assigned.
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Conduct functional tests on specific respiratory equipment per branch requirements.
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Handle audit/documentation requests and support the overnight oximetry program.
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Collect and process credit card and billing information when needed.
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Assist with patient scheduling and general administrative tasks such as scanning, filing, and faxing records.
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Support warehouse functions by preparing patient equipment.
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Set up or return equipment and provide basic instructions to patients; explain insurance/out-of-pocket costs; process payments; retrieve equipment from warehouse; and reconcile daily receivables for lockbox submission.
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Conduct outbound patient or referral satisfaction calls.
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Order office or inventory supplies as needed.
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Perform other duties as assigned.
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High School Diploma or GED required.
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2+ years of office or administrative experience preferred.
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Strong communication and customer service skills.
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Ability to multitask and work efficiently in a fast-paced environment.
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Basic computer skills and comfort navigating multiple systems.
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Reliable, organized, and detail-oriented.
#KSO&M
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly®.
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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