Access Specialist Job Listing at Kelly Services in Lansing, MI (Job ID 9628377)

Description

Join our dedicated team as an Access Specialist, where you will play a vital role in providing a warm and welcoming experience to individuals seeking assistance through the Prepaid Inpatient Health Plan (PIHP) access system. In this fully remote position, you will engage with the public, offering information, conducting clinical screenings, and making referrals for substance use and behavioral health services. Your expertise in the American Society for Addiction Medicine (ASAM) Criteria will be instrumental in delivering sound clinical decision-making to support diverse needs. This is a fantastic opportunity to contribute to the community while working flexible hours on the 2nd shift.

Location: Remote in the state of Michigan


Shift: 2nd shift, 4:00 PM – 12:00 AM

Roles and Responsibilities

• Provide compassionate assistance to individuals accessing substance use and behavioral health services.
• Conduct clinical screenings and make appropriate level of care recommendations.
• Monitor adherence to established regional policies and procedures among contracted providers.
• Collaborate with Community Mental Health Service Programs (CMHSP), Substance Use
• Disorder Service Providers (SUDSP), and community referral partners.
• Ensure compliance with organizational policies and procedures while fulfilling the mission of the PIHP.

This job might be an outstanding fit if you:

• Have experience in clinical settings, particularly in substance use and behavioral health services.
• Are knowledgeable about the American Society for Addiction Medicine (ASAM) Criteria.
• Engaged with the public in any capacity of offering information, conducting clinical screenings, and making referrals for substance use and behavioral health services.

Minimum Qualifications & Skills:

• Master's degree in social work, psychology, clinical counseling, nursing, or a related field.
• Appropriate licensure(s) in good standing in the State of Michigan
  Michigan Certification Board for Addiction Professionals (MCBAP) Certified Alcohol and Drug Counselor (CADC) or Certified Advanced Alcohol and Drug Counselor (CAADC) credentials.
•  Minimum of 2 years' experience in substance use disorder (SUD) or co-occurring behavioral health service delivery.
• Knowledge of evidence-based standards of care and protocols for behavioral health and SUD.
• Excellent organizational, communication, and interpersonal skills.
• Proficiency in Microsoft Office and ability to use a personal computer for administrative tasks.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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