Health Information Clerk - Student Health Engemann Admin - Full Time 8 Hour Days (Non-Exempt) (Non-Union) Job Listing at Keck Medicine of USC in Los Angeles, CA (Job ID 89376140416)

Description

The Health Information Clerk provides medical records/clerical support to department/unit or clinic. Including but not limited to: maintaining confidentiality of medical records, control access to file room, ensure that records are signed out and returned, scan medical records into designated EMR. Able to navigate and obtain data from the designated EMR. Create, prep and retrieve patient charts. Various duties such as filing, copying, and answering customer calls. Ensures Charts are stored/maintained in compliance with HIPAA regulations.

The Health Information Clerk provides medical records/clerical support to the Health Information Management Department.. Including but not limited to: maintaining confidentiality of medical records, control access to file room, ensure that records are signed out and returned, scan medical records into designated EMR. Able to navigate and obtain data from the designated EMR. Create, prep and retrieve patient charts. Various duties such as filing, copying, and answering customer calls.

Essential Duties:

• Analyze the Electronic Health Record for completion and distribute communication in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system. Meets department quality and productivity standard. Analyze and process transcribed reports placed on hold for quality and accurate placement in Electronic Health Record in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system. Meets department quality and productivity standard.
• Performs analysis of inpatient and ambulatory accounts and accurately assigns deficiencies to the appropriate provider of care. Prepare Records for Scanning and uploading of records into the electronic health record, quality check and validate records for accuracy and quality for the Inpatient, Ambulatory, Clinic, Loose.
• Prioritize processing of transcribed reports in compliance with turnaround times to support quality patient care. Analyze and process transcribed reports for accurate placement in the EHR and distribution. Report and troubleshoot issues with the Transcription system functionality. Understands the hospital Dictation System and how to locate dictations
• Utilizes and logs all forms of communication to track and follow up on incomplete documentation. Provides accurate summary of document status and tracking detail to support coding and compliance. Compile and validate report data for accurate Physician Suspension Status. Locate, retrieve, and deliver medical records. Analyze reports to determine status of records to be processed and entered into the Electronic Health Record. Reconcile and maintain accurate task queues of records to be processed and entered into the Electronic Health Record. Report and troubleshoot issues with the Electronic Health Record functionality. Meets productivity and quality standards
• Process Protected Health Information data in compliance with regulatory requirements of the health care system and from unauthorized access and use. File and Store Records in an organized method to allow ease of retrieval and accessibility in an efficient manner. Understands and practices proper release of information for patients and/or requestors in compliance with confidentiality policies and regulations. Process and maintain health records in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system for entry into the Electronic Health Record database. Meets quality and productivity standards. Understands policies, procedures, and priorities; seeking clarification as needed. 20%
• Provides customer service. Assist medical and hospital staff and visitors promptly and efficiently. Works and communicates in a positive manner with management and supervisory staff, medical staff, co-workers and other healthcare personnel
• Report and troubleshoot issues with the Electronic Health Record functionality
• Meets productivity and quality standards
• Participates in continuously assessing and improving departmental performance
• Performs other duties as requested/assigned by Director, Supervisor or designee

Required Qualifications:

• Req High school or equivalent
• Req Electronic Health Record/Cerner experience
• Req Proficient in Microsoft Office (i.e., Microsoft Word, Outlook, Excel), PC literacy.
• Req Typing speed 60 wpm.
• Req Advanced writing and communication skills required.
• Req Customer Service experience
• Req Understands and practices proper release of information for patients and/or requestors, maintaining confidentiality policies.
• Req Demonstrates ability to understand policies and procedures and priorities

Preferred Qualifications:

• Pref 1 year Experience in Health Information Management in an acute care facility.

Required Licenses/Certifications:

• Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only).

The hourly rate range for this position is $22.00 - $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. Job ID REQ20169963 Posted Date 12/10/2025 Apply Save Job Current employees apply here

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