Active Directory / Entra ID Customer Engineer Job Listing at JDA TSG in United States of America (Job ID 1108)

Description

Overview

We have immediate opportunities for an Active Directory / Entra ID Expert to join our growing Customer Engineer (CE) team. These are full-time roles with comprehensive benefits. As a CE, you'll work with Fortune-1000 enterprises, guiding them to a healthy, secure identity posture across hybrid and cloud environments.

• On-Demand Assessments – Active Directory (AD), AD Security, and Entra ID health checks
• WorkshopPLUS facilitation – AD Troubleshooting, Microsoft Entra Hybrid Identity, Identity Fundamentals
• Recovery Services – Lead Active Directory Recovery engagements
• Architecture Services – Design secure cloud identities, migrate & protect applications with Entra
• Blocker Mitigation & Optimization – Tune Entra Identity Protection and Advanced Conditional Access policies
• Act as the primary technical contact, providing visibility and advanced problem resolution to executive-level stakeholders

• 15+ years of overall IT experience
• 7 + years of hands-on experience in Active Directory Federated Services, Entra ID B2C/External Identities, Zero-Trust architecture, Graph API, Entra Workload Identities, Windows Server 2016-2025, Entra Identity Governance & Verified ID, tenant-to-tenant migrations
• Deep understanding of Active Directory, ADDS. and AAD architecture - EntraID
• Ability to collaborate with cross-functional teams and advise stakeholders from engineers to CIOs.
• Strong written and verbal communication skills for presenting complex technical concepts to business leaders.

Any of the following preferred certifications -

• Microsoft Certified Systems Engineer (MCSE)
• Microsoft Certified: Identity & Access Administrator Associate
• Microsoft Certified: Cybersecurity Architect Expert
• Microsoft Certified Trainer

• Comprehensive health-care coverage for you and your family
• Employee Assistance Program (counseling & coaching)
• 401(k) with company match
• Paid time off & parental leave
• Volunteer Day Off
• Life and business-travel accident insurance

We are an equal opportunity employer committed to building an inclusive workplace. To view our Equal Employment Opportunity (EEO) policy, please click here.

• 15+ years of overall IT experience
• 7 + years of hands-on experience in Active Directory Federated Services, Entra ID B2C/External Identities, Zero-Trust architecture, Graph API, Entra Workload Identities, Windows Server 2016-2025, Entra Identity Governance & Verified ID, tenant-to-tenant migrations
• Deep understanding of Active Directory, ADDS. and AAD architecture - EntraID
• Ability to collaborate with cross-functional teams and advise stakeholders from engineers to CIOs.
• Strong written and verbal communication skills for presenting complex technical concepts to business leaders.

Any of the following preferred certifications -

• Microsoft Certified Systems Engineer (MCSE)
• Microsoft Certified: Identity & Access Administrator Associate
• Microsoft Certified: Cybersecurity Architect Expert
• Microsoft Certified Trainer

• On-Demand Assessments – Active Directory (AD), AD Security, and Entra ID health checks
• WorkshopPLUS facilitation – AD Troubleshooting, Microsoft Entra Hybrid Identity, Identity Fundamentals
• Recovery Services – Lead Active Directory Recovery engagements
• Architecture Services – Design secure cloud identities, migrate & protect applications with Entra
• Blocker Mitigation & Optimization – Tune Entra Identity Protection and Advanced Conditional Access policies
• Act as the primary technical contact, providing visibility and advanced problem resolution to executive-level stakeholders