Dispatcher - Iowa Falls, IA Job Listing at Iowa Select Farms in United States of America (Job ID 4504)

Description

IOWA SELECT FARMS JOB DESCRIPTION 

TITLE: Transportation Dispatcher 1st Shift                                                                      

REPORTS TO: Supervisor- Market Transportation 

LAST REVISION DATE: 01/31/2024

COMPANY VALUES:

• We believe in doing the right thing every day, operating with character and integrity, and being stewards of our resource by committing to:
  1. Our Animals 
  2. Our People
  3. Our Environment
  4. Our Community
• The core values of an organization are those values we hold which form the foundation on which we perform work and conduct ourselves. We expect all leaders, managers, and employees to demonstrate, foster and promote: 
  1. Respect: We treat people with respect regardless of personal opinions or differing backgrounds, and no one within the organization is more or less important than anyone else
  2. Accountability: We hold ourselves accountable for completing our job responsibilities and following through on our commitments. We encompass our ability to recognize our own strengths and areas for improvement as well as accept responsibility for the performance and actions of ourselves and our teams without blaming others.
  3. Good Decision-Making: We are expected to continuously improve processes, attain results, and create efficiencies to achieve our mission while solving problems based on a combination of factual information, analysis, wisdom, and experience.
  4. Flexibility: We must react to changing circumstances, ambiguity and uncertainty with confidence, openness, positive energy, and optimism. 

PURPOSE OF POSITION: 

• Schedule and dispatch livestock loads adhering to bio-security regulations at all times to ensure maximum health of company and animals. 
• Manage and monitor ISF Drivers, Owner Operators, and contractors adhering to company performance expectations, DOT regulations, and customer expectations. 

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

• Adhere to ISF bio-security policy at all times and report to management team any violation.
• Adhere to ISF animal wellbeing policy at all times and know reporting procedures when incident occurs.
• Adhere to ISF safety policies and procedures and wear appropriate safety equipment (PPE) for appropriate tasks and work in a safe manner.
• Dispatcher will take Dispatch phone calls trouble shooting and provide solutions to farm personnel and drivers.
• Assign loads to drivers using Windows Based proprietary scheduling systems. 
• Ensure daily schedules meet customer expectations for delivery.
• Track all driver performance/attendance according to ISF expectations using tools and technology both paper and computer based.
• Counsel and train drivers based on performance tracking measures
• Effectively communicate with all drivers, farms, and customers representing Iowa Select Farms in a professional manner at all times.
• Responsible for ensuring Biosecurity, Animal Well-being, and Iowa Select Protocols are followed by CDL and Gooseneck drivers.
• Understand and implement changes in Marketing, Inner Sanctum and Wean scheduling as needed.
• Ensure effective communication with dispatch leadership, as well as farm management regarding changes or concerns daily.
• Solve problems as they arise based on the expectations of the transportation office, ISF and its partners.
• All other activities as assigned by supervisor.

COMPANY EXPECTATIONS:

• Adhere to Iowa Select Farms bio-security policy at all times which includes reporting any violations or concerns to management team
• Compliance with Iowa Select Farms safety policies and procedures which includes continuous education to maintain a safe work environment 
• Follow Iowa Select Farms animal wellbeing policy at all times and partner with the Production Well-being team in a timely manner if an incident occurs

LEADERSHIP COMPETENCIES

• Leadership and Collaboration 
• Work ethic and Dedication 
• Technical Capabilities
• Demonstrated Success
• Time management and Organizational Skills
• Problem Solving and Initiative
• Trusted with Responsibility 
• Respect
• Communication 
• Accountability 

WORK ENVIRONMENT

• This position is performed indoors.
• This job operates in an office that is climate controlled and includes hazards typical to that environment. 
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
•  

PHYSICALITY REQUIREMENTS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
• Required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear.
• Ability to read and write.   
• Ability to lift or move up to 10 pounds and occasionally lift or move up to 50 pounds.          
• The employee must have the ability to sit for long periods of time and to maintain focus on projects such as computer screens or detailed paperwork.

POSITION TYPE/EXPECTED HOURS OF WORK

• This is a full-time position that will typically require at least 40 hours a week. 
• Additional availability may be required during staffing challenges. 
• Occasional evening hours and weekend work may be required as the job duties demand. 
• Rotating weekends on call are required based on business needs.

TRAVEL

• No travel is required for this position.

EDUCATION, EXPERIENCE and OTHER QUALIFICATIONS 

• Bilingual not required . 
• Valid drivers license required
• Associates degree in related field or equivalent experience 
• 1 year experience in scheduling and/ or dispatching transport vehicles is preferred. 
• 2 years experience supervising others
• 2 years Microsoft office. Including Excel and Word. 
• Experience with DOT regulations preferred but not required. 

OTHER DUTIES

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Additional duties, responsibilities, and activities may be assigned or changed at any time with or without notice.