Operations Director-Petroleum Job Listing at Intertek in Deer Park, TX (Job ID 10770)

Description

Regional Operations Manager

Intertek, a leading provider of quality and safety solutions to many of the world's top-recognized brands and companies, is actively seeking a Regional Operations Manager to join our Caleb Brett team, on site, at our Deer Park, TX facility. This is a fantastic opportunity to grow a versatile career in the Inspection and Testing business, with Intertek, a Global and Award-winning leader in the ATIC Industry!

Intertek Caleb Brett provides specialized Cargo inspection and analytical assessment services to the oil and gas, chemical and other commodities markets. With a global network of laboratories, 24/7 availability, and more than 130 years of exceptional customer service, our customers receive independent inspection and testing with industry-leading customer service.

Intertek / Caleb Brett is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality, safety, and sustainability to life.

What are we looking for?

The Regional Operations Manager takes a technical role and has overall responsibility for the technical operations and the provision of the resources needed to ensure the required quality of inspection operations. The Regional Operations Manager shall maintain and improve the inspection technical operation efficient in a cost‐effective manner, ensure resources such as manpower, training, equipment, workflow is available to create a sustainable inspection operation regionally. The Regional Operations Manager will be required to visit other Intertek Lab Facilities that are managed within the Caleb Brett Business Line. 

Shift/Schedule:   8 am to 5 pm CDT, Daily, Mon Thru Fri with occasional overtime

Salary & Benefits Information

In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.

 What you'll do:

• Operational Efficiency: Streamline workflows, improve resource allocation, and enhance productivity across all regional operations.
• Overtime Management: Analyze current overtime trends, identify root causes, and implement strategies to minimize excessive overtime while maintaining operational effectiveness.
• Training Field Personnel: Develop and implement an inspector training center to ensure field personnel are equipped with the skills and knowledge to perform efficiently and effectively.
• Performance Monitoring: Track key performance indicators (KPIs) and generate actionable insights to improve overall efficiency.
• Team Collaboration: Work closely with branch managers, supervisors, and staff to ensure alignment with operational goals.
• Process Improvement: Identify and implement best practices and cost-saving measures across all operational areas.
• Compliance: Ensure all operations adhere to company policies, industry standards, and regulatory requirements.
• Customer Service: Follow‐up rapidly, all reports of workplace issues. Determines legitimacy of complaints and follow‐up on all legitimate complaints.
• Seek new business.
• Be a positive company representative to clients.
• Carry out all responsibilities in a supportive manner with adherence to the Company's Safety Policy and procedures, Quality Management System, Ethics Policy, Environmental Management System.

This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.  

Minimum Requirements & Qualifications:

• Sound knowledge of API MPMS inspection procedures.
• Excellent verbal and written communication skills.
• Proficient in inspection operating systems.
• Protocol, procedure and safety oriented.
• Ability to interact with customers of various backgrounds.
• Ability to develop high achieving teams and interface well with other Intertek departments.
• Understand and analyze the data generated by operational KPI's.
• Always Model Intertek's 10X Energies within the workplace, practicing business the right way
• Be aware of, and adhere to, safety practices and policies to ensure your own safety, as well as the safety of others who may be affected by your actions at work
• Ability to work in fast‐paced, multi‐tasking environment with shifting priorities and demanding deadlines
• Must be detailed‐oriented and able to effectively prioritize and organize workload, with efficient time management

Preferred Requirements & Qualifications:

• 10 years of P&L experience in an inspection company, and knowledge of basic contract do's and don'ts.
• Previous experience as a member of the API MPMS Committee either as a voting member or volunteering on a work group. 

Intertek: Total Quality. Assured.

Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers' expectations, while engaging with our employees to be 10X in their performance and professional growth.

Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed.

We Value Diversity

Intertek's network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email hr.eeo@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.

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*Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume.