Program Manager, Associate Engagement, Communication, & Culture Job Listing at Harbor Freight Tools in Joliet, IL (Job ID 1432367)

Description

The Program Manager of Associate Engagement, Communication, and Culture is responsible for representing their site Distribution Center (DC), supporting the assessment and execution of need-based programs that enhance the overall employee experience, which strengthen organizational culture, effectiveness, and enhance the overall employee morale. The role will collaborate develop and lead initiatives which supports Harbor Freight Tools Brand - as the Employer of Choice – Great Place to Work. The ideal candidate must be a passionate leader with experience in Social Media analytics, Content Management, Project Management, Marketing and Communication.

This position provides organizational best practices to facilitate a culture of employee engagement, community engagement, Diversity, Equity & inclusion initiatives, familiarization with employee affinity/resources groups. The Program Manager of Associate Engagement, Communication, and Culture will provide structure and oversight for Employee and Community Engagement, and employee committees while creating and implementing programs related to employee recognition and welfare, philanthropy, rewards and recognition. This position will be assigned to one DC location, and will collaborate and share best practices to benefit the whole Supply Chain network.

Duties and Responsibilities

• Design and manage the DC's employee engagement strategies which create alignment with operational excellence processes while also creating a great place to work environment.      
• Provide support to the leadership on-boarding programs to ensure new leaders have the necessary tools, knowledge, skills, consistent with company core principles to successfully lead teams and manage areas of operational responsibility.       
• Maintain the DC's social media pages, bulletin boards, input to Harbor Freight Intranet - HFTV.
• In collaboration with DC senior leadership, design and implement programs and work assignments to further develop those leaders and emerging leaders considered to have high potential.        
• Manage the Employee Engagement program to include post survey action plans and monthly updates on progress. 
• Ensure that recognition programs are maintained up to date, are relevant, equitable, and in line with HFT core principles
• Develop, utilize, maintain standard measurement tools which identify and track outcomes and trends indicative of continuous improvement (i.e. meeting schedules/agendas applicable to business activity, seasonality, and ad-hoc events occurring in/around the community.           
• Responsible for ensuring Employee Engagement, Community, and Safety Committees have clearly defined charters, effective leadership to ensure alignment with their charters, meet regularly, and have success measurement scorecards.     
• Work with outside state and local agencies to market Harbor Freight Tools as a great place to work and leverage their programs to build a stronger workforce.      
• Lead and act as the point of contact for the distribution center's change and communication programs inclusive of print and social media posts          
• Provide alignment of reward and recognition programs to further organizational goals and objectives.             
• Plan and organize events that are both informational and entertaining; to include Town Halls, Lunch and Learns, etc. Manage a budget.  
• Other duties as assigned             

Scope

• Staff supervision and development:  No
• Decision making: 
• Primary driver of site-level engagement strategy. Executes programs related to content creation, communications, and events. The role ensures engagement initiatives are within the employee wellfare budget.
• Travel:  Up to 10%
• Flex Designation:  DC Based

The anticipated salary range for this position is $98,500 – $147,800 depending on location, knowledge, skills, education and experience. This position is also eligible for an annual discretionary bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company's 401k plan. Associates will accrue paid time off up to 200 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law.

Requirements

Education Requirements

• Bachelor's degree in Business, HR, Marketing, Media, Organizational Development, or related fields

Years of Experience

• Minimum of 5 years of experience leading culture, community, and/or engagement initiatives.

Skills

• Must be highly productive, self-motivated, creative, influential, and focused, and have excellent communication and decision-making skills
• Ability to manage recognition and employee welfare budgets.
• Excellent interpersonal and written communication skills to communicate effectively with diverse groups of employees
• Sense of urgency and collaborative team style
• Strong ability to multi-task for timely project completions
• Ability to exercise independent judgment and carry out responsibilities with minimum direction
• Familiarization with engagement and marketing strategies, social media, data, posting graphics
• Demonstrated proficiency in problem-solving tools and techniques

Physical Requirements
DC-Exempt –

• Stand, walk, sit for extended periods of time.
• Speak and listen to others in person and over the phone .
• Use keyboard and read from computer screen and reports.
• The ability to lift up to 50 lbs.

Safety
Must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others.
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