Leave of Absence Specialist - Remote Job Listing at Harbor Freight Tools in Calabasas, CA (Job ID 1353054)

Description

The LOA Specialist serves as the subject matter expert for all LOA programs and serves as the point of contact for leadership and legal on escalated matters and policy interpretation.

Essential Duties and Responsibilities

• Interprets and clarifies HFT LOA policies to address inquiries from associates, managers, and HR partners
• Liaison with the leave of absence and disability administrators to ensure proper administration of leaves of absence consistent with applicable laws and company policies
• May provide direction to other departments including IT, security, payroll and HR to resolve matters impacted by an associate's leave of absence
• Administers the return to work process including the timely and accurate entry of return to work dates into the HRIS system.
• Manages and provides direction on denied leaves of absence for assigned regions, departments, or locations.
• Manages requests for reasonable accommodation under the ADA/ADAAA for assigned regions, departments, or locations
• Conducts vendor and HRIS audits to ensure accuracy of LOA records and resolves discrepancies in a timely manner
• Prepares and conducts training for employees and managers on leave of absence policies and programs.
• Identifies gaps or opportunities for improvement to the leave of absence process and recommends solutions
• Identifies and immediately escalates potential opportunities for risk/exposure to the organization during the completion of assigned duties
• Facilitates weekly issue resolution call with third party leave of absence administrator
• Participates in weekly update call with third party leave of absence administrator
• Participates in the selection of third party leave administration partners and the evaluation of vendor performance
• Performs other duties as assigned.

• Staff supervision and development – No
• Decision Making – Executes duties following established policy and procedure. Handles highly confidential employee data in accordance with established policy and procedure.
• Travel – less than 5% (no travel except for training and key meetings)
• Location – Remote/Anywhere

• Bachelor's degree is strongly preferred
• Minimum of 2 years' experience administering LOA programs
• Minimum of 2 years' experience using an HRIS (i.e., Workday, SAP, Ultipro, Oracle, PeopleSoft, Paychex, and Kronos)
• Retail and/or Multi-state large (up to 5,000 employees) employer experience preferred
• Working knowledge and understanding of HIPAA, FMLA, CFRA, PDL, USERRA,  ADA, ADAAA, and other applicable legislation

• Strong customer service and interpersonal skills are required
• Ability to easily and effectively communicate complex information in a meaningful manner and work collaboratively with peers
• Ability to analyze and resolve complex customer service issues
• Proficient with the Microsoft office suite including Excel and Outlook
• Excellent verbal and written communication skills
• Ability to collaborate successfully with internal and external business partners
• Highly organized with strong attention to detail with strong follow-through skills
• Ability to work independently, effectively prioritize work and consistently meet daily, weekly and monthly deadlines
• Must be able to efficiently and effectively manage a high volume of inquiries and e-mails

• stand, walk, sit for extended periods of time
• speak and listen to others in person and over the phone
• use keyboard and read from computer screen and reports
• lift up to 15 lbs.

• Must be able to perform this job safely in accordance with standard operating procedures and without endangering the health or safety of self or others.