Analyst, Client Technologies Job Listing at Flex in Batam, Riau Islands (Job ID WD222092)

Description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

To support our extraordinary teams who build great products and contribute to our growth, we're looking to add an Analyst Client Technologies located in Batam, Indonesia.

What a typical day looks like:

• Support network and infrastructure operations, including coordination with regional/global teams (Core Switch, WLC, SD‑WAN).
• Handle server operations & incident management (e.g., patching, alerts, root cause analysis).
• Maintain IT governance & documentation (Disaster Recovery, server room procedures, audit readiness).
• Support and coordinate CapEx / infrastructure projects (network upgrade, hardware refresh).
• Provide factory IT support for production systems, engineering needs, and daily troubleshooting.
• Work closely with cross-functional teams (IT, Operations, Engineering, Vendors).

The experience we're looking to add to our team:

• Bachelor's degree in IT / Computer Science or equivalent experience
• 3–5+ years experience in IT infrastructure / operations support
• Strong knowledge in:
  • Network (LAN/WAN, SD‑WAN basic)
  • Server & OS (Windows, patching, troubleshooting)
  • IT incident & problem management
• Experience in manufacturing / shopfloor environment is preferred
• Good communication skills and ability to coordinate with global teams

What you'll receive for the great work you provide:

• Medical benefits, dental, vision
• Life Insurance
• Paid Time Off
• Performance Bonus

AL21

AA07

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).