Auto Lending Service Representative- Fort Worth Job Listing at EECU in Fort Worth, TX (Job ID 2432)

Description

Exciting news!

EECU is seeking an Indirect Auto Lending Service Representative to support the Indirect Lending team by processing indirect loan documentation, maintaining accurate records, and assisting with dealership and member account servicing. 

This entry-level position serves as an introduction to EECU's Indirect Lending operations, with a starting hourly rate of $19.00 based on experience.

Responsibilities include reviewing and entering indirect loan packets, processing dealership drafts and payoff checks, monitoring lien perfection documentation, and assisting with recovery of ancillary product refunds on charged-off auto loans. The role also supports compliance with Texas SB1052 requirements by maintaining documentation related to GAP and other prorated refunds.

The Indirect Service Representative works closely with dealerships, Accounting, and internal departments to ensure accurate funding, proper lien recording, and timely resolution of outstanding accounts. Additional responsibilities include preparing status reports, processing daily transactions, and providing backup support to Indirect Funders.

Successful candidates will demonstrate strong attention to detail, organizational skills, and the ability to manage a high volume of transactions in a fast-paced environment. Knowledge of or ability to learn systems such as Symitar, MeridianLink, TERES/SAIL, TXDOT, eFunds, and OFAC is required.

Responsible for compliance of all Federal and State rules and regulations pertaining but not limited to Bank Secrecy Act, Anti-Money Laundering, Reg B, Reg Z, Service Members Civil Relief, FCRA/FACTA, Bank Bribery Act and NCUA Privacy Regulations. Required to attend initial and ongoing annual Bank Secrecy Act training.

Candidates for EECU should possess the following knowledge and experience:

• One to three years indirect lending services experience
• Must have analytical skills and be computer proficient
• Must possess title experience, knowledge of auxiliary products and drafting process
• Strong decision-making ability, good judgment and meet deadlines
• Extremely detailed, able to handle a fast paced atmosphere
• Able to effectively communicate to the dealers in order to obtain completed loan packets in a timely manner for funding
• Ability to deal with members and/or dealerships in difficult situations
• Must be able to reconcile general ledger accounts in a timely manner with accuracy
• EECU will, in compliance with applicable laws, evaluate an applicant's credit history. Only applicants with good credit history will be considered for open positions. 

We are an Equal Opportunity Employer and do not discriminate against applicants due to veterans' status or on the basis of disability.

For more information on our organization and our best-in-class benefits please visit EECU Careers.

For more than 90 years, Fort Worth-based EECU community credit union has been committed to providing members A Better Way of Banking®. Today, EECU is one of the largest credit unions in Texas with over $4.5 billion in USD assets and serves over 310,000 members through 22 financial centers across North Texas. In the true spirit of the credit union philosophy “people helping people” EECU was recently honored with the Fort Worth Business Press Corporate Philanthropy Award for employee volunteerism, named Best Bank/Credit Union by the Fort Worth Star Telegram's readers, and became the 1st credit union in Fort Worth to become Blue Zones certified for promoting employee well-being. 

EECU is an EOE/Vets/Disabled Employer.