STORE OPS REPORTING & BUSINESS INTELLIGENCE ANALYST SR Job Listing at Dollar General in Goodlettsville, TN (Job ID 2025-344035)

Description

Company Overview:

General Summary:

Responsible for leading key analytical processes to support the company's operational improvement initiatives. Design, building, and deployment of decision support tools used throughout the Company in support of all process, profit, and sales enhancing activities. Serves as a regular advisor to business operations (such as store operations, merchandising, supply chain, and human resources), ensuring the appropriate use of analytics to support operational improvement diagnostics, solution development, and implementation. Accountable for utilizing current analytical software tools, designing additional tools, and measuring test & learn and implementation processes.

Duties & Responsibilities:

• Ownership of reporting packages to support internal business partners. Responsible for regular refreshes, enhancements, and workflow optimization of reports. 
• Conducts analysis across various operations KPIs, providing insights on overall performance, trend analysis, and outlier management. Provides feedback and guidance to business partners. 
• Utilizes internal systems to design and create reports and scorecards to provide business insights and performance rankings. 
• Develops targets and goals through detailed analysis to achieve desired business outcomes. Defines criteria and measurements for success and tracks progressions against goal. 
• Performs regular quality assurance processes to ensure accurate and consistent reporting to business partners. 
• Formulates potential recommendations / solutions through detailed analyses and identification of profit enhancing opportunities.

Knowledge, Skills and Abilities (KSAs):

• Analytical – Ability to “data mine”, identify problems, develop actionable solutions, and execute required plans.
• Ability to set objectives for processes and determine if completed.
• Effective communication – Ability to communicate effectively in-person and through documentation to facilitate change - Ability to identify and document strengths and opportunities of all levels of leadership
• Relationship building – Ability to partner with field employees and other internal departments that are not direct reports to implement change….from store managers to vice presidents – Customer driven, team player committed to developing and maintaining strong partnerships and relationships with all levels of the Company.
• Organizational – Ability to manage a challenging work, multi-project/task schedules.
• Technical – Advanced proficiency in spreadsheets and databases – Ability to gain internal system knowledge for data-streams as needed.
• Experience leveraging Microsoft Power BI for report development

Work Experience &/or Education:

• Bachelor's degree required with a minimum of 2 – 4 years of work experience in an analyst role.
• Master's degree in Business preferred. Retail work experience a plus.