IT Business Integration Strategy SR MGR Job Listing at Dollar General in Goodlettsville, TN (Job ID 366806)

Description

Job Details Duties & Responsibilities:Know your clients, build and maintain relationships:

Develop a deep understanding of your clients' business function/processes and the technologies that they use

Understand the key stakeholders in the client organization, how they operate and make decisions

Establish and maintain relationships with stakeholders on an individual level and on an organizational level

Facilitate conversations when needed to address challenges and issuesIdentify opportunities where technology can help your clients

Engage in clients' strategy development helping them identify where technology can enable their future vision

Develop a deep understanding of your clients' business challenges help them identify where technology might be the solution

Facilitate business requirements gathering

Help your clients articulate and document their requirements for technology solutions at a high level initially, and in more detail as they move forward with technology investments

Match client needs with the right technology solutions

Facilitate conversations with solution providers (engineers) and help clients understand solution options and make investment decisions

Broker agreements between clients and solution providers for solution delivery
Knowledge, Skills and Abilities (KSAs): Customer focus ability to engage with and listen to clients

Business acumen ability to understand the business perspective and speak the language of business including helping clients navigate investments decisions (costs and benefits)

Tech savvy general understanding of technologies but without bias for a specific technology solution

Facilitation guiding conversations with diverse stakeholders to reach alignment on decisions and forward movement

Business analysis ability to identify and document business requirements

Strong conceptual structure skills (the ability to deconstruct and organize ideas)

Strong written and oral communication and presentation skills
Job Qualifications
Work Experience &/or Education: Bachelor's degree or equivalent experience

3+ years in sales, client relationship management, or account management roles related to technology products/services

5+ years in technology related roles

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