Move In Coordinator Job Listing at Discovery Senior Living in Los Angeles, CA (Job ID 941523)

Description

**Job Title: Move-In Coordinator**

**Location:** [Calligraphy Westwood Village 947 Tiverton Ave LA CA 90024

**Company:** [Calligraphy Westwood Village

**About Us:**
Calligraphy Westwood Village  is a leading provider of [insert industry, e.g., property management, senior living, etc.]. We are dedicated to providing exceptional service to our clients and residents, ensuring a seamless transition to their new homes. Our team is passionate, driven, and committed to making a difference in the lives of those we serve.

**Position Overview:**
We are seeking a dedicated and organized Move-In Coordinator to join our team. The Move-In Coordinator will be responsible for overseeing the move-in process for new residents, ensuring a smooth and positive experience from start to finish. This role will involve effective communication with various stakeholders, including residents, families, and internal teams.

**Key Responsibilities:**

- **Pre-Move Planning:** Collaborate with residents and their families to create a personalized move-in plan, addressing any specific needs or requests.
- **Communication:** Serve as the primary point of contact for new residents, providing timely updates and answering any questions throughout the moving process.
- **Scheduling:** Coordinate logistics related to the move, including scheduling move-in dates, arranging tours of the property, and organizing necessary services (e.g., maintenance, cleaning).
- **Orientation:** Conduct welcome orientations and provide residents with essential information about their new home, community rules, and available services.
- **Documentation:** Ensure all required paperwork, including leases and move-in checklists, is completed accurately and in a timely manner.
- **Collaboration:** Work closely with other departments, such as facilities and resident services, to ensure all aspects of the move meet company standards and resident expectations.
- **Problem Solving:** Address any issues or concerns that arise during the move-in process, providing solutions to enhance the resident experience.
- **Feedback Collection:** Gather feedback from new residents post-move-in to assess their experience and identify areas for improvement.

**Qualifications:**

- **Education:** High school diploma or equivalent; associate's degree or higher is preferred.
- **Experience:** Previous experience in a customer service or coordination role, preferably in property management, real estate, or hospitality.
- **Skills:**
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Proficient in using technology and software related to property management and customer relationship management (CRM).
- Ability to work independently and as part of a team.

- **Attributes:**
- Empathetic and patient with strong interpersonal skills.
- Detail-oriented with a commitment to delivering high-quality service.
- Ability to handle stressful situations calmly and professionally.

**Working Conditions:**
- This position may require occasional evening or weekend hours to accommodate move-in schedules.
- The Move-In Coordinator will work in an office setting with regular visits to resident units.

**Benefits:**
- Competitive salary
- Health, dental, and vision insurance
- Retirement plan options
- Paid time off and holidays
- Opportunities for professional development and advancement

**How to Apply:**
Interested candidates should submit their resume and a cover letter detailing their qualifications and interest in the Move-In Coordinator position to [insert application email or link].

[Insert Company Name] is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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