Procure to Pay Training Specialist Job Listing at City of Edmonton in Edmonton, AB (Job ID 50570)

Description

Reporting to the Manager, Technology & Integration, the primary purpose of this specialized position is to design, develop, update and deliver or assist in delivering training for the CPSS Enterprise Commons (EC) Sustainment Stream. The scope includes both technical and business process training for Supply Chain Management (SCM), contract management, and procurement functionalities. This position will also work within the broader EC team to implement the learning strategy for Enterprise Commons, create new or update existing training materials (e-learning, simulations, quick reference guides, and instructor led), provide quality assurance checking of materials created by Training Specialists on other Delivery Teams, facilitate training programs, coach business area Subject Matter Experts who fill the educator role, and maintain virtual learning support. With each business process change or improvement, product release, system enhancement or update, the Training Specialist will analyze training requirements, develop training plans, create manuals and materials, and effectively present (or co-present with a business area subject matter expert) these training materials. The Training Specialist is required to translate technology and business process changes into the user experience.

What will you do? 

• Conduct skills assessment and analyze the training needs to identify appropriate, relevant and required course content
• Consult with internal and external stakeholders for program development and content delivery
• Provide input for the development of priorities in the Training Plan
• Identify appropriate subject matter experts required to deliver training where applicable
• Plan and manage resource requirements and timelines for training design, development and delivery 
• Identify training plans and course contents for special projects
• Design and develop customized training material working collaboratively with team members and ensuring accuracy, quality and completeness
• Use available tools and methodologies to create training materials in various formats like e-learning, classroom presentations, system demonstrations, quick reference guides, just-in-time videos, webinars, training manuals, etc.
• Design comprehensive training curriculum  covering various aspects of Procure to Pay systems and processes relevant to the diverse user groups
• Work with Google applications
• Evaluate and provide updates to existing training documentation
• Work with SAP Cloud applications to understand user experience for training purposes
• Provide recommendations for type of training delivery based on training objectives established by Program Sponsor
• Provide recommendations for the continuity of course content at higher levels
• Facilitate instructor-led training sessions, workshops, and seminars, either in-person or virtually in an environment conducive to adult learning
• Compile reports identifying training profiles, associated costs and staff identification
• Maintain a high level of expertise in training required for the Procure to Pay systems and processes
• Regularly update training materials and modules to reflect changes in system software, best practices, and feedback from users
• Continuously enhance training methods and materials based on user feedback and industry trends
• Upgrading skills and knowledge in the adult education discipline
• Create and maintain learning and development documents library
• Create, maintain, and update employee evaluation forms and employee training records to evaluate and report on the effectiveness of training programs
• Support the management of learners and course offerings in the learning management system
• Additional related duties as required