Operations Analyst Job Listing at City of Edmonton in Edmonton, AB (Job ID 54844)

Description

Are you a data-driven problem solver who thrives on turning complex operational challenges into streamlined, user-friendly solutions? The City of Edmonton's Mobility Infrastructure Services section in the Parks and Roads Services branch is looking for an Operations Analyst to lead the charge in resource planning and process modernization. In this role, you won't just analyze data; you will bridge the gap between technical systems and field operations, ensuring our teams have the labor, equipment, and materials they need to serve our community effectively. Joining a team committed to excellence and safety, you will play a pivotal part in shaping how we maintain the city's vital infrastructure.

Reporting to the Supervisor of MIS Planning, our primary mission is to design and implement scalable tools that improve the accuracy and efficiency of resource management. By developing an intimate understanding of day-to-day field activities, you will create forecasting models and trend analyses that directly impact operational effectiveness. This position requires a knack for independent research, creativity and a passion for continuous improvement. Individuals with direct operational and advanced SAP Plant Maintenance experience will excel in this role, leveraging technical knowledge to create valuable resourcing tools.

What will you do?

• Lead complex planning initiatives to modernize service delivery and improve system processes across the section
• Design, build, and maintain sophisticated, user-friendly resourcing tools that visualize real-time resource allocations and forecasting
• Analyze historical performance data to identify trends, proposing strategic adjustments to budgeting and planning approaches
• Conduct regular audits of material inventory and labor pools, ensuring alignment between SAP records and actual field usage
• Oversee SAP Plant Maintenance data audits and updates of resource rates and material inventory adjustments
• Collaborate with diverse internal teams including Finance, Procurement, and Business Analytics to resolve tactical business problems
• Facilitate workshops and engagement sessions with field leaders to identify and solve resource management challenges