Description
Are you a natural leader with a talent for building meaningful relationships and a passion for public engagement? The City of Edmonton is looking for a Lead Strategist to join the City Operations Communications & Engagement team. Reporting to the Account Director, this role is responsible for aligning and integrating external relations and public engagement functions to achieve departmental and project goals.
The City Operations department is responsible for keeping Edmontonians working, moving and thriving every day. The department includes four branches: Edmonton Transit Service; Fleet and Facility Services; Parks and Roads Services and Waste Services.
The successful candidate will lead the external relations portfolio by fostering authentic and mutually beneficial relationships and partnerships with key external groups, ensuring strategic alignment with City priorities and advancing the department and City's reputation. Additionally, you will provide strategic oversight and direction to the department's public engagement activities, upholding the City's Public Engagement Policy (C593D) and ensuring residents and interest groups have meaningful opportunities to contribute to City's decision-making. The ideal candidate is a strategic thinker with exceptional communication and leadership skills, capable of navigating complex and politically sensitive environments.
What will you do?
Use in-depth understanding of the needs, perspectives and contributions of key external interest groups to inform departmental strategy and policy.
Ensure the department's and the City's strategic priorities, interests and values are understood and supported by external interest groups, building trust and advancing the City's reputation
Identify, develop and maintain mutually beneficial relationships and partnerships with a variety of external groups, including other orders of government, post secondary institutions, businesses, associations, community leagues, non-profits etc.
Participate in external events/activities representing the department and help facilitate conversations and connections with external interest groups
Identify opportunities for strategic integration of external relations and public engagement functions
Provide leadership, strategic oversight and direction to the City Operations Public Engagement team and the Senior Public Engagement Advisor
Lead the public engagement strategic planning process at the program and department level, and manage relationships with internal program areas and leaders
Offer internal consultation and expertise to department teams and managers on public engagement matters and issues management
Lead the recruitment, onboarding, coaching, mentorship and performance management of staff
Contribute to the design, implementation, and continuous improvement of section and unit-level external relations and engagement processes and practices
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