Operational Risk Events Program Manager Job Listing at City National Bank in Charlotte, NC (Job ID 10140-2)

Description

OPERATIONAL RISK EVENTS PROGRAM MANAGER WHAT IS THE OPPORTUNITY? Operational Risk Management (ORM) program is in the second line of defense and is accountable for CNB's Operational Risk strategy and framework, enabling CNB to identify, measure, monitor, and mitigate operational risks arising from CNB's business processes, people, systems or external events. ORM works across CNB's businesses and functions, providing independent oversight and challenge to ensure effective implementation of Operational Risk practices in compliance with regulatory and policy requirements. ORM is also accountable to provide insight on CNB's overall Operational Risk Profile.The Operational Risk Events Program Manager is responsible for leading the 2LOD Operational Risk Events (ORE) program and team. In this role, the leader will establish, maintain, and oversee adherence to policies, standards, and procedures specific to the ORE program. The leader will also provide oversight of the effectiveness of the first line of defense ORE practices, provide credible challenge to the first line, and monitor and independently report on the ORE program. What you will do

• Responsible for the overall direction and success of the Operational Risk Events program, which includes both Internal OREs and External Events.
• Lead and mentor a team of Operational Risk professionals, providing guidance and support to ensure effective credible challenge and professional development
• Provide credible challenge to 1LOD colleagues on OREs, ensuring safeguard and risk mitigation measures are upheld in decision making and adherence to 2LOD policies and standards.
• Develop, monitor, and report on Operational Risk Events across CNB, leveraging industry leading KRIs and tools
• Develop and maintain effective partnership and teamwork with all key Stakeholders including First Line Business Control Officer teams, the broader ORM team, RBC Operational Risk Shared Services, and other teams is a key success factor.
• Define and implement relevant policies, standards and procedures that facilitate an effective ORE program.
• Review procedures for completeness, compliance and adequacy
• Manage metrics to assess risk, compliance and performance of the program and its strategies and plans
• Strong management oversight and reporting of all Operational Risk Events issues and exceptions
• Lead the preparation of status reports, key metrics and other ORE reporting information for management, the Operational Risk Management Committee, and the Management Risk Committee.
• Interface with the Bank's main regulators, primarily the OCC as well as both internal and external auditors as required
• Lead reviews of the ORE program to ensure it continues to be appropriate based on emerging risk trends, thematic risks, and regulatory changes.
• Maintain awareness of current regulatory/industry trends impacting the Bank's ORE program or practices.
• Act as an internal advisor to business and corporate units regarding the ORE program.

Must-Have*

• Bachelor's Degree or equivalent
• Minimum 8 years banking or financial services experience
• Minimum 5 years of experience in Risk Management, ORM or Internal Audit
• Minimum 3 years of experience with Operational Risk Events
• Minimum 2 years in a supervisory role

Skills and Knowledge

• Must be very knowledgeable of regulatory ORE guidance and industry best practices
• Strong Microsoft Excel, PowerPoint, and report writing skills, including the ability to evaluate the usefulness of data and use it in meaningful communication
• Ability to consistently provide superior independent judgment with demonstrated analytical and risk assessment skills
• Ability to think with a control and process mindset. The successful candidate will have a strong control design, audit and reporting background
• Demonstrated ability to handle multiple tasks with shifting deadlines and priorities under limited supervision
• Strong verbal and written communication skills with proven ability in communicating with senior executives
• Demonstrated ability to interact effectively, internally and externally, with the most senior representatives of organizations
• Self-motivated, able to bring projects and reporting to conclusion
• Remain current on the trends and best practices for ORE

Compensation Starting base salary: $0 - $0 per hour. Exact compensation may vary based on skills, experience, and location.
*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks. ABOUT CITY NATIONAL
City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $92.03 billion in assets as of April 30, 2024. Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C. and Miami.* In addition, the company and its investment affiliates manage or administer $96.83 billion in client investment assets. City National is dedicated to strengthening communities, and in 2023 alone, the company made more than $11 million in charitable contributions to nonprofits that support the communities it serves.

*City National Bank does business in Miami and the state of Florida as CN Bank.

For more information about City National, visit cnb.com. EQUAL OPPORTUNITY EMPLOYER & REASONABLE ACCOMMODATION
City National Bank is an equal opportunity employer committed to promoting and maintaining a diverse, equitable and inclusive working environment where differences are valued and encouraged. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by the laws or regulations in the locations where we operate or in our Code of Conduct. READ MORE

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for any part of the employment process. Please contact us via email or leave a message at (213) 673-9139. These contact methods are dedicated to applicants whose disability prevents them from successfully applying online. Only messages left for this purpose will be returned. Responses may take up to two business days. #LI-MA #CA-MA

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